I called late on Saturday afternoon. They were still open, unlike most of the Stihl dealers in our area. I had researched my purchase online thoroughly, and asked if the particular model String Trimmer was in stock? The owner was very courteous and knowledgeable about the product. He offered incite and advice that helped me feel good about our decision. Small Hardware stores are becoming harder to find. Finding them in a town with big box stores is rarer still.
I drove 30 miles to visit this store. When I arrived, they did not sell me a boxed product to assemble. I was handed a brand new item fully assembled and battery fully charged. I was given service beyond my expectations. The price was the same as buying it online, and I gladly will visit Sidney from West Liberty again. I will do it because of the way I was treated, the knowledge of the owner, and the convenience of Saturday hours.
I must go now, my wife doesn't hear the string trimmer running . . .
Thank you Josh for making me happy on a Saturday.
Scott Davis West...
Read moreDon't buy lawn equipment anywhere else. Open up that wallet and pay for a quality product that you can use for years. My weed eater, edger, blower, and mower were the best investments I've ever made in lawn care equipment. Best bang for your buck. Pay a little more up front for a product with warranties and quality to back it up. You get what you pay for and I'm glad I paid for these pieces of small...
Read moreFirst time in this Ace location today, met Josh (owner) and Howard (Associate), very friendly and helpful. Needed parts for a vintage toilet. They had exactly what I needed. I’ll definitely be back for supplies for my next project. Support local businesses, please shop at Ace...
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