Caccies Bridal Closet — Local services in Simsbury

I went for a bridesmaid dress. The gentleman was very nice and very helpful helping me choose a dress. I picked it out, paid for it and was told it would be ordered right away and would be in and at the shop the beginning of June. I was told I would get a phone call when my dress was in. I’m assuming it wasn’t ordered right away because it didn’t come in June or July. Late August rolls around and I was told by another bridesmaid that my dress was finally in. I personally did not get a phone call to be notified. I drove over a hour and showed up to the store during normal business hours, at about 11:30am when the store said it was open at 11:00am. The sign on the window said closed and it was dark. I called the shop and the gentleman said he would be there in five minutes. He shows up and he doesn’t even have the dress hung up or steamed or ready to go. He brings up a shipping box, rips it open and hands me the dress.

The other bridesmaids had issues with their dress orders.

The bride had issues with her wedding dress that was ordered.

Seems very...

There are truly no words to describe how amazing my experience was shopping at this bridal boutique and it was all thanks to Reynaldo. From the very first time I walked in, he treated me and all of my bridesmaids with the upmost respect, kindness, and the perfect amount of humor. He helped me find my dream dress and every time after I came into the boutique, he remembered me by name and knew everything about my wedding. If you’re looking for a personalized bridal experience look no further than this shop right here. Reynaldo’s professionalism, charm, and overall kindness truly make this business something special and I am so lucky to have gone here for my wedding dress. My expectations were exceeded beyond anything I could have hoped for and I would recommend this bridal shop to...

My sister got her bridal gown here back in the summer and the experience she had was amazing. fast forward to looking for bridesmaid dresses it's just two of us and I am the only plus size maid we had sn appointment I was given about four dresses and a room to try them on they were all straight size dresses Nothing fit so I wasn't able to see how the dresses looked on me to order one. person working there didn't ask if I needed any help or offer to see if he had any larger samples as this place goes up to a size 30. We left empty handed. there was a bridal gown party In the salon when we got there, so maybe that one was running behind. Great place to get a wedding gown but not so much for...