Walgreens — Local services in Sioux City

I routinely wait days for RX to be filled. Upon arriving there are usually several cars and anywhere from a 15-20min wait. I understand the new norm is expect delays and poor customer service but this location always exceeds the worst of the norms.

Communication and general lack of refused for patients is my chief complaint. The final straw was this week when one of my RX was to be full filled August 13. I call a couple times to inquire and got nowhere or the run around from staff. After calling my GP who assured me they talked to them I showed up just to be told they do not have my RX and “have no idea when they will be getting more” certainly this would have been useful information a week ago when I tried to receive my RX. Instead of offering an alternative the employee referred my to another pharmacy that she promised “always had a lot in hand” I began the process of switching all of my information to said pharmacy. Two days later no RX bc they do not have it and are unsure why Walgreens directed me there. Fortunately they are working on finding me an alternative, something Walgreens was disinterested in. It is now August 23 and I have gone 10 days without my 30 day supply. This makes my medication faces less effective. I would also add they aren’t 24/7 like most pharmacies and take frequent and sometimes unpredictable breaks. This can make getting important medications from ER and Urgent Care very difficult. On another occasion I needed an antibiotic which took two days and when I arrived, they directed me to another pharmacy across town. Once again, this altered the effectiveness of...

This facility is THE SLOWEST location I have EVER been to! The last two times I have been here I have needed to pick up a prescription because, I dont know, I'M SICK! Each time I have given them an hour or more to get it ready, although both times I have shown up and been told I STILL have to wait 15-20 mins!! I understand maybe you are understaffed but when there are 3 people behind the counter and it's a slow day both times I've come in, what the heck are you actually getting paid for? Stand around?! Maybe these employees need to have a refresher of COMMON COURTESY!! I dont want to be here waiting when I am VERY sick when I have given the facility more than enough time to fill the prescription!! Will be finding a different location to go to or just leaving my business with...

My mother came into this store today on Thursday, October 16th around 4pm to grab some beers for the week. She had her ID on her and gave her ID to the cashier. It was not a US ID but it was Mexican ID I don’t think that should make a difference. Well the cashier called over a shift leader named Laura to type her ID in because it was a Mexican one, but then the shift leader proceeded to say aggressively that they do not accept those and that she has to have a US citizen ID. Seems like a racial profiling to me. My moms has come in here multiple times and they have always accepted her ID but for some reason with this shift leader it was not accepted. I thought walgreens loved diversity it looks like certain...