CVS Pharmacy — Local services in Sioux Falls Township

I am writing this on behalf of my parents regarding their recent experience at the CVS inside Target. My mother URGENTLY needed her medication, yet instead of being given clear and accurate information, my father was repeatedly told on multiple visits that the prescription was either not ready or not available, with no clear timeframe. After days of this, he finally called another CVS to request a transfer. That location confirmed the medication was already in stock at the original store. Only after this was pointed out did the original CVS notify my mother that she could pick it up that same day. Inexcusable.

Misleading patients in this way showed utter disregard and neglect. Every person deserves to be treated with dignity,...

No issues with the pharmacists when they’re there, but twice in a week now I’ve come for two different prescriptions and the pharmacy has been closed during hours it should be open. The first time a sign said it was a staffing issue, and the second time it just said, sorry we are closed. I had received a text that a prescription was ready two hours before I came, and arrived three hours before it should close. So I will continue waiting and guessing when I can start treating an infection 👎🏻 Please text customers who receive ready texts if you will then be closing early. It is so frustrating to show up for nothing. Clarifying when the next open shift will be would be super...

Always too busy to help, always having issues with my prescriptions, last month unable to fill at all because the previous month they entered my refill as a 90day and not a 30day. I explained what happened and received a callback that if I wanted a 90day I needed to call my doctor. They clearly were too busy to even really understand what I was saying. I dont like to post bad reviews but after enduring years of this I do feel its consistent enough to make a review. There have been many experiences from issues with filling due to errors, staff attitudes, inability to...