Verizon — Local services in Slidell

I'm so glad that you asked. My husband and went there to have our phones activated because the Verizon in Fremaux Town Center always does it for us. Unfortunately they are closed due to the CoVid19. The man named Alex asked if he could help us and my husband began to explain to him that we needed our phones activated He then begin to explain to us how easy it was and all the information we needed was in the phone He showed every indication that he did not want to help us He even went as far as to tell us that we charged for that why he's down in his cell phone type and texting or whatever he may have been doing. I would have never treated a customer like that I would have assisted the customer show them what they needed to do and never made them feel like It was something that we could do on our own. I never felt so disrespected and so unappreciated as a customer. It makes no sense for someone to act like that. By the way his name was Alex but I can give him a few other names that suit him well. Unfortunately I had to pick a store other than that I would not have...

Do not buy an iPhone 11 from there. I only had it for three weeks and the camera does not work, plus other problems. They told me to go to Metairie and return the phone at the apple store. Come to find out it is closed. Called apple and they told me to go to Best Buy first to see if I could get an exchange there. They told me I have to make an appointment and they will probably have to send it off after they do a diagnostic test because they probably don’t have any in stock. Tried to call the guy who sold me the phone and he never called me back. I will have to go days without a phone!!! If Verizon sales you a defective phone, they should replace it. This is ridiculous that I have to go through this. Will never go there again. They got the sale and my money and really don’t care at all. I am sure if the tables were turned they would be...

So blessed to have met Chris Etkins when I went to the Mandeville Verizon store. I was using another carrier that would not work for me as I will be traveling the US via my camper and I knew I had to go back to Verizon for the best cellular service. The moment I walked in the door, Chris approached me in a very professional, kind and cool manner. Chris took his time to explain everything logically , and in a way that was easy to understand. I would highly recommend asking for Chris when you go to any of the Verizon stores you will not be disappointed! Chris is a cool cat and I wish him many blessings. This guy deserves a...