RG Jewelers — Local services in Slidell

All of my thoughts are honest and opinions are my own.* My husband and I came here to see if my wedding band could be made a tiny bit larger. My husband purchased it in a size 4 but that was a bit too tight under my engagement ring. We brought it to RG's and the brunette haired man quoted us at $85 to make the band about half- three quarters of a size bigger. It was a very fair price;the inside of my wedding band has an engraving and I was very worried it would be scratched. The man assured me he could work around the engraving and it would not be damaged at all. He gave me the ticket and said it should be ready the next day or two; I received a text later on in the day saying it was ready for pick up. Upon picking it up, it fit perfectly and comfortably. Also, the engraving looked exactly the same as how I dropped it off. As far as jewelry repair, this is going to be the place where my family and I get our jewelry fixed, rhodium plated, etc. Also, the pieces that RG's sells are absolutely gorgeous; I love the vast array of jewelry they sell and was like a kid in a candy store looking at all the cases. I will definitely be back in here to purchase some pieces for my husband that he mentioned that he liked and also drop some hints for pieces that I like. As always, I prefer to shop local and this is a truly beautiful local jewelry shop. We will definitely be back; thank you RG Jewelers for amazing customer service and a perfectly sized...

terrible customer service . i just wanted to share my POOR experience to warn other customers about this business and their practices . i brought 4 watches for simple battery replacement . immediatley after the battery replacement 2 of the 4 watches had broken hands that werent broken when the batteries were done . so giving them the benefit of the doubt i brought the watches back and since the "watchman" wasnt there i requested a phone call to discuss the issue and after 2 weeks im still waiting for a call . so i stopped in to inquire about my watches and was told that i must have dropped them and broke the hands myself. i wasnt asking for anything but good customer service and a fair sense of business . i didnt get either . so my suggestion to anyone reading this that if you are looking for fairnesss and good customer service find another business to patronize because these folks dont care about...

I am absolutely so in love with this store . I brought my ring to them for resizing and was told it would be just a few day but instead they got it done within a single day . I am so happy I went to them. And it was great price cheaper then anywhere else I checked and did I mention it was only a day !! And Ms. Olga (excuse me if I didn't spell this correctly!?!) But she has beyond exceeded my...