Texas Community Bank — Local services in Somerset

I have been with this bank for over 20 years and have had nothing but problems with them the entire time, but I stayed because it was closer than the others. I've been disrespected and spoken to rudely for no reason too many times. The last straw was when I was cursed at by the supervisor for an employee who was very rude to me and misunderstood every word and took everything personally when I was referring to the banks past doings. They tell you one thing and do another. They put 2 weeks' holds on checks after telling you they won't and cause your account to go haywire and then bounce your checks to boot! Never again will they get another dime of my money again. No one deserves the bad treatments I have received over the years! I'm done with them for good. Then, after all that they have done to me, they have the nerve to send me a credit card approval application. Ha, no...

Horrible bank horrible customer service. While I was there I saw a young lady was closing her account because they wouldn't let her make a withdrawl from her bank account because her husband's name was on the deposit with her name,and it was her account. When the woman tried to get them to talk to her husband the lady refused to To speak to her and even send they would just send the deposit back! The woman was distraught. I just turned around and walked out. My husband and I are moving all of our money to USAA now. It maybe a bit of a drive but his account has never given us problems and we just opened this one since it was so close to us. But I don't want to be...

Wonderful bank!! My husband and I have had an account with them for over 10 years and we have not had many problems. When we have a problem the tellers and account managers are willing to assist in solving the problem with us. I have been sooo pleased that we helped our daughter open an account of her own. I also enjoy their online app. It helps tremendously. Thank you Texas...