Staples — Local services in Sonoma

I went in to return a roll of labels for my old label maker, walked up to the register where the man started to help me with turning in my old ink cartridges then when I told him I needed to return my 4 rolls of labels that I didnt need or use yet but didnt have the receipt the marketing supervisor a blonde female probably in her 30's told him they dont and cant take anything from electronics back unless I had the receipt and I couldnt even get a store credit either due to a Hispanic female I'm guessing another supervisor told him they cant do that either. Ive been to staples many times & returned things with no receipt before & got a store credit but for some reason they wouldn't due it today then they proceeded to follow me around the store while I shopped for what I needed which...

Shopping at Staples in Sonoma, CA is always a treat. Your team of sales folks are always very nice, courtious, helpful. I love going to Staples not just because of your products but because of the people that work there.

Today, I was having a hard time making some color copies...which sounds pretty easy, but I was not familiar with your new copy machines...and my color copies were not coming our right. I have some memory challenges and Amber assisted me several times as I kept making mistakes on your new copier. she was knowledgeable, very courteous, patient and easy going. She acted as though I was no bother at all. (anyone else would have been pulling their hair out. ) I congratulate you on your entire Sonoma team with a special...

I bought a new printer here..when I opened the box at home I found that the power cord was missing..I returned next day and was given a new printer and a new receipt (which is needed for the 2 week return window)..no hassle..of course my return to the store afforded the opportunity to purchase an insurance policy which I hadn't done originally..so..now I am good for 4 years even if my printer fails..(which I am told it might because printers now are complicated and fragile)..the employee helped me download an app that offered a discount so I have 4 years of protection at the price of 2..I feel that he went the extra mile for me..and I totally appreciate this and...