The selection at Aldi is always great. The layout is sometimes a bit confusing (ie not all the cheeses are displayed together), but that is no problem.
I was not happy with my experience on 8/31. Only one line was open, and it was getting longer by the minute. A second cashier gentleman opened his register and began calling people over. I thought he was pulling half of folks from the original line to check out. That being said, I went from the original line over to his station. Once he started helping the man in front of me, he told me there was only one line, essentially that I had to go back to the line. He continued to help the person who was waiting AFTER me in the original line.
Luckily as I walked back to the original line, it was moving and no one was really waiting in front of me. From there this gentleman called me over to his station. I explained to him that I had been waiting and it wasn't the case that I cut in front of everyone. His response was that "I should've said that" and he continued to go on about how they use the one line to call guests one by one and that he "isn't even supposed to be open". Look, I'm not going to be over here yelling across the store to tell the cashier what my situation was. I don't appreciate the way it was handled. If it really was one by one like he said, why did he call TWO people instead of one? To be honest I was very upset and embarrassed in this moment. I just bit my tongue and walked out after my transaction.
Please Aldi, do better in your customer service. I understand that these are difficult times and the workers are putting their lives at risk, but that doesn't mean the customer service should suffer. I've worked as a cashier before for many years and I believe a situation like this could have been...
Read moreLove this place, they've got a great selection when it comes to the essentials and the price is definitely right! The cart system is easy and convenient, you pop a quarter in to use one and you get that quarter back once your lazy * walks back to where you got it from and put it back where it's supposed to be. I know that's very difficult for most people, as they tend to leave their carts all over the place at any other store, but not here, hehe. It's recommended you bring your own durable, reusable bag, but you can always purchase a good quality paper or plastic one for dirt cheap. Yes, you have to bag your own groceries, God forbid your lazy * has to do some minor work, haha. That's fine though, anything that keeps the prices low and the quality good, I'm all for. If none of those sound like something you want to do, then go somewhere...
Read more1: Only opens at 9:00am every day! Really Late! Another 1st timer waiting with me for open at THIS Aldi was weirded out by open time as well.
2: THIS store is HALF the SIZE it looks from the Building Outside - the actual store is TINY.
3: Although they HAVE a Handicapped Scooter Cart - just 1 - they make the Disabled Person come all the way inside AND around the store AND thru the checkout AND around to the EXIT DOOR to get it - They REFUSE TO BRING IT TO THE DISABLED PERSON!!!!
4: They refuse to answer their Phone. EVER.
5: They Wet Mop Machine the floors 2 MINUTES BEFORE OPENING & LEAVE PUDDLES FOR THE CUSTOMERS TO SLIP ON!!!!!
6: While 1 Employee was very nice - 4 others were RUDE AND NASTY!!!!
7: I went only for a cheap nice soup cooking pot I saw online - which yes they did have - BUT I WILL NEVER GO TO THIS ALDI EVER AGAIN -...
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