Kids Empire South Gate — Attraction in South Gate

I give it a five because i like the principle behind the founders. I like that unlike other kid fun places, adults do not have to pay and the adults can actually play here (unlike other places where you cant play but you have to pay for adult entrance). And $15 is not a bad price at all for me. Upon entrance you do have to fill out a disclosure but honestly it was so irrelevant i honestly do remember what was exactly was on it. i had to put my child's birthday (to get a birthday promotion hopefully:]) and to say dont sue them like any other place with a jungle gym(in my opinion that is one if the reasons you dont see jungle gyms at chuck e cheese anymore). I did do my research before going so i knew that they only provided snacks and so we had breakfast out, went to royal kids, and then went out for lunch ( lots of good choices in same mall area) and came back (free re entrance all day). I read a complaint about pizza time for birthday parties for royal kids and chuck e cheese is notorious for bad pizza times so please dont compare that. And then i do love the size of it, good where i can see my child sitting down and big enough where she will it enjoy it for 5 hours ( ahh). I had saw a few comparisons to chuck e cheeses (thats why im mentioning them so much, not that i dont like chuck e cheese) and i prefer royal kids based on having a three year and at chuck e cheese, i have to walk around and help with coins and if she forgets her tickets, etc. At royal kids sit down and watch (busy moms bliss) and get in and play if i wanted. I know at chuck e cheese you get a prize but we dont get too many tickets anyway so yeah. And then there is a baby section which your 3&up are not "allowed" to go in and understandable to keeps babies safe. There also is a cute little dance room that my baby absolutely adored. There were some very bad kids but the things the workers/service could do and say they did pretty well. Its not like they can kick thosek kids out. Its really the kids fault. I didnt see anybody fighting over tables so cant comment on that. I didnt try the cars underneath honestly because my baby wasn't interested because we ride them all the time at the mall but we pay 15 for five minutes so same difference. Also i dont understand whats so bad about taking off your shoes. There are 10x as many germs on shoes than socks in my mind so i prefer it. I really did respect this place so thats why i put it my long 10cents about it so...

I was happy for the most part. You pay $15 for each child, regardless of age. Adults go in free. Everyone has to take of your shoes before entering they play area, even adults. So make sure to take socks or you will have to buy some.

There is a toddler area all the way to the back, a dance room, seating/ eating tables, and a whole play area for older kids (5 years and up). The toddler area a ball pit, 2 slides, little trampoline, and large plastic building blocks. The older playground has tunnels, soccer are, bridge balance area, slides, ride on push cars, and little electric cars (pay extra for cars). They sell junk food (chips, candy, pb & j, caprisun, popcorn). The staff isnt really friendly or cheery, which you would expect to have at a childrens place. The place is fairly maintained. I noticed some areas did need a bit more of cleaning.

They don't do a good job at maintaining older kids out of the toddler area. So you have kids 6 + throwing things and being reckless around 1-5 year old kids. We had to complain a few times.

My son thought he took his phone and lost it. Which led us to believe that someone took it. I immediately informed staff so they could check the cameras. They said they would email IT, and would get back to me in a day or two. Which means they don't care. They didn't get any of my information, so no they would not "get back" at me. You also lose the ability of recovering your phone if the person was still in the premises. The staff just seem careless when confronted with a problem. At the end my son had forgotten the phone at home, but my interaction with the staff left a sour taste to my experience in the location since they obviously didn't care nor tried to help.

I would recommend it is you have nowhere else to take your kids to (like a rainy day), but not my...

Needs improvement first lets talk about from the begining: 1)you need to sign up online or using their 2 computers they have on the entrance thats a waste of time because kids want to play right away but there is some disclosures to sign and put your personal info like DOB and address, you can do it from your phone but wireless signal is weak on this location, and is annoying i mean it should be doing on paper and create a daily pass or something to make it faster. 2)remove your shoes and have fun. 3)clean is ok but not too many trash cans inside the place making tables a mess of trash. 4) staff is ok they try to help but the signing process is useless i mean do it like chuck echeese easy put a damn stamp and done. 5) fee is little pricey is $15 per child even if they are newborn TOTAL SCAM 6)FOOD is from 99 cents there is sodas, water, chips and some snacks and candys all of them at a fair" price but once again lacks of quality there is some frozen pizza and is digiornos found on any 99cent store and they sold it for $4.99 the small one. 7)RESTROOMS are decent small but ok. 8)OTHER: there is a dark room like a dance floor this room is weird there is no function they should put machines or something here. 9)TOKENS ARE EXPENSIVE AF costs $1 each and works for a bike rides down the main playground and bikes runs for 20 second not worth it. Honestly is ok for making your kids energy drain for a couple of hours at the end your kids...