I tried buying a phone today. I told them that I was going to activate it at home and was told that they're not allowed to sell a phone unless it's active. When I told them that I spoke to a representative from Metro Pcs and they said the opposite, they still wouldn't let me buy the phone. They said it was store policy, again I repeated myself about speaking to a representative. Then I asked to speak to their manager, they instead told me about another Metro Pcs store where I might be able to buy the phone and activate it at home. The employees...
Read moreVery bad customer service in the sense that they always try to upsell you on cheap accessories even if you don’t want them, and they try to scam you by saying a stereo is free with a purchase of a phone or accessory bundle but then just add the price of the stereo to the total price, watch out for owner Tim. It’s sad because they take advantage of older...
Read moreIf 0 stars was possible this is what this store deserves. Never coming here again. The pregnant girl refused to sell me a phone unless I bought accessories for it? Store Manager rules? I didnt need accessories I only wanted the phone. Went to another place with better service and put a corporate complain on her. Do not come here if you want...
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