Norman's Hallmark at Crest Plaza is a lovely store to purchase cards and gifts. However, I had a horrible experience today! I took my in-store credit receipt and a gift card to the store and intended to purchase cards, a Scout bag and a Life is Good tee-shirt. The salesperson rang up my charges and I gave her my receipts and gift card. She told me there was a zero balance on both. I told her that was not possible as they had not been used. She said maybe I forgot that I used them, maybe my daughter bought something with them. The salesperson got the manager. The manager scanned the receipt. Zero balance. Again, maybe I forgot that I used them. Manager called corporate. Told corporate that her customer INSISTED that there was a balance on the card. I felt like I had just been called a liar. I was embarrassed and angry. Manager went to the back room and brought up the transaction data. Guess what! The receipt was correct!!! Computer issues on the day the receipt was printed. Slight apology for my inconvenience for waiting over 30 minutes to get...
   Read moreI stopped in on a whim after visiting another business in the same strip and let me tell ya, I am SO GLAD that I did. I thought maybe I would find a box of Christmas cards or some keepsakes, I love that kind of stuff, but what I found was so much more special. I found a Christmas tumbler with the image of a cat on the front with a cardinal on his head. This cat is a spitting image down to every marking of my beloved cat who passed away a few months ago. I miss him dearly. I cried the whole drive home. You never know what you will find. Go in, see what they have. I'm so glad that I did. Pouring rain, could have easily got in the...
   Read moreUnfortunately I don't have a Hallmark store in Dover, DE. We used to have two of them. So when I'm in Allentown, this is a MUST stop! The candles are amazing. Yummy scents that last. The 3 wick candles burn evenly. I can blow one out (in my great room), run errands, come home and the scent is still there! I was in yesterday - bought 4. Came back today, bought 6 more. Gifts for friends abd family. Already bought ornaments for this Christmas. The cards - love them. Just wish the prices would stop...
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