Salvation Army Family Store - Southport — Local services in Southport

The Manager brought out a battery operated 4 wheeler on the floor I wanted to purchase for my grandson. I asked how much it was, she stated she would have to price it. Then another lady who was there with her son went in the back of the store when the sign on the door clearly stated “only employees beyond this point”. Then the Manager “Trisha” came out and said the item was not for sale. When I tried to have a discussion with her, she was rude and began yelling at me and all I wanted to do was to talk to her about what just happened. She can deny it if she wants to, but I’ve got it all on video if you would like to see it. This was the most unprofessional experience I’ve ever came across! Further when I asked the cashier what the Managers last name was, she said “I don’t know”. I’ve only worked here 2 days, that was not the truth because I’ve seen her before while shopping...

The Staff member were rude! The older gray headed lady yelled at me as I walked in. “ We close in 25 mins” I told her I knew that. Then I went to look around come up on two staff members. I started to walked toward them and the gray headed lady stopped started whispering to older white man, which was initiated by the older gray head woman. I just stood there until she finally stopped talking. They didn’t stop or move while I stood there waiting to get by. After all this I just left. I Didn’t come there to be treated rudely. I hope you’re not paying them. If you are they need to be retrained in customer services. You should ashamed to allow this in your store. You should be making enough money in free donations and the prices you’re charging to pay for additional training. Hire new staff that want...

If I could give it NEGATIVE stars I would! I dropped off a fair amount of donations and the woman working in that area could not have been ruder-demanding to be told what was in each bag (I didn’t remember-it’s been 2 months since I packed them but some were brand new clothes, several slipcovers-nice things I just don’t need anymore). The icing on the cupcake was when I went to step into the store and she blocked me saying the sign on the door (facing the storefront) says “Do Not Enter”-as she was pounding on it. I was told if I wanted to shop I had to go out the back, drive around and go in the front door-instead of being able to walk 3 steps…?! I will NEVER be donating...