I went in today because people were saying they couldn’t hear me on my phone. Zach did some troubleshooting, looked inside the phone, and gave it a thorough cleaning and solved my volume issue all while being professional and friendly. I’ve always had good experiences with the staff at t-mobile Southport on Howe St and tonight was no different. I also want to give a shout out to T-mobile customer service via telephone. Any time I’ve had internet issues, they quickly resolve the problem. I can’t say that about any other phone/internet provider and I’ve tried most of them. T-mobile is the best! Thank you Zack and everyone...
Read moreWell there is one individual I want to recognize and her name is Jennifer Thompson she helped me a lot i have been in the store and she has been right there and has helped me solve my problems with the phone and issues i have with it to so i want to reach out an let you know i will send people i no to come to Jennifer Thompson and send them to T-Mobile to for service once I am able to up grade i am coming to see her .I love the service and the team down in south port and other...
Read moreGreat experience. Korey was AMAZING. He helped me set up my new phone, switch everything over from the old phone, and answered all my questions and then some. He was polite, professional and extremely knowledgeable about his craft. I drove 2 1/2 hours specifically to be able to work with him and it was well worth it! Highly recommend this location and staff. Thanks again to Korey for swiftly and efficiently handling all my needs from...
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