Star Cinema Grill — Local services in Spring

We recently used Star Cinema Grill Springwoods for a company town hall watch party. We’re a largely remote business and our whole company gathers once a quarter in one unified meeting from various locations across the country. Our Houston-area contingency was able to livestream our meeting from the comfort of luxury recliners while enjoying delicious food. We didn’t have to estimate catering numbers as people ordered their own food as they arrived. We didn’t have to figure out seating, tables, microphones, extension cords, or projectors in a hotel meeting room. We didn’t have to pray the wifi would work. We had a direct wire to one of our own laptops and the connection was perfect. The theater let us come out several days ahead of time to test the connection before our event. Even though we organizers arrived early as a standard protocol, there really wasn’t much left for us to arrange or set up. How lovely!

A theater is probably not the first place that comes to mind for people looking for a meeting space like we needed, but it was perfect for us. They allowed us to create an abridged custom menu to both maintain our budget and give our team plenty of food options with respect to allergies and preferences. Drink refills were free and we opted not to allow for alcoholic beverages. The theater staff was amazing and set up check-in tables for us with pre-fit tablecloths, allowed us to use the lounge area for gathering before our meeting, and printed out our custom menus as selection forms so that each team member could submit their own meal order. Every team member’s meal arrived at the correct seat and in plenty of time to enjoy while watching our livestreamed town hall.

This is the second time we’ve used this location for the same event. The first time was in December when we tacked on a holiday party too. We had plenty of room for some minute-to-win-it games at the front of the theater and a photo booth in the hall outside.

Everyone has had a fantastic experience both times we have used this venue. It has given us a great space to reconnect with each other when we gather for our meetings. It is also centrally located – and right off the highway – such that it proved to be an easy commute for most of our team members. I can’t recommend Star Cinema Grill Springwoods enough as a venue for professional meeting events! Special thanks to Rebecca and Jessica for being such amazing hosts! We will...

We enjoyed the full-service aspect to this theater, but it has its pros & cons.

The Good: -The venue is beautiful. The entry hall and bar area have an upscale vintage vibe, and the auditoriums are spacious with very comfy luxury reclining seats.

-Speaking of the bar, there is an array of drinks available, including specialty cocktails. Sit under the chandelier and sip one before the show starts, or hit the service button at your seat and order a round during the movie.

-Premium pods offer a posh upgrade. A small privacy wall divides each pair of seats, which is great for social distancing and is an especially cozy option for couples. Tickets purchased with this option also include blanket service & complimentary popcorn.

-We tried several items on the menu, and each one was surprisingly well-made & tasty. Better than expected... Worth mentioning was the strawberry cheesecake. Quality stuff!

The Bad: -Servers frequently walking in front of the seats are a constant obstruction to the view, and audible order-taking all around us was very distracting while the movie is playing... You risk missing a vital part of the movie, if you're in the middle of a conversation (or overhearing one). Silence is NOT golden here.

-Service was not always immediate nor reliable. Some food items seemed to take (way) longer than others to prepare/deliver, but many times it felt as if there was a lack of care & attention from the waitstaff... Our chicken tenders were brought to us halfway into film, and we only managed to get a single refill on drinks & popcorn.

-Parking was a nuisance. IMO there are not nearly enough spots to accommodate the many other businesses in the plaza & customers/visitors. You'll very likely end up in the garage, which is a bit of a walk to/from the theater.

-Expect to pay higher than average prices for the food & drinks. The final bill (tickets, modest food & drink, plus tip) for two people on a Friday evening was around $120. So, weigh your options & plan accordingly, if you're planning a night out (and hungry)!

I still prefer traditional movie theaters over this style, but it was a refreshing change from the norm. And, when trying to fit everything in on a busy schedule, the dinner-and-a-movie package was convenient. I'm sure we will be back in the near future, if we plan a...

My husband and I visited this establishment today to view Fantastic 4 4:30 showing. We waited more than 10 minutes for our first round of drinks to arrive. Though this is not great in our minds, it is typical for this location. The last three visits we have had fall off whenever anything is ordered after the initial order. My husband ordered a pizza once the movie started when viewing the accounted part two.It was never brought (we were not charged). Ranch was never brought nor a drink refill during John Wick Ballerina. The churro desert and a water was added during Superman. The dessert arrive with about 10 minutes left on the movie and the water was never brought. Today I had to walk up to the bar and ask if it was possible for me to get my own refills after waiting about 20 minutes. What is troubling is that the waitress came rather quickly each time the button was pressed. I pressed my button well after my husband had requested a refill and when she arrived to tend to me she was surprised he had not received his refill. She took my cup that had about a quarter left of Coke and stated she would return with both refills. She never returned and I got up myself after waiting about 20 minutes. The biggest issue I have with all of this is that we purchase the pod seats every time we attend this theater. We purchase on line and pay extra for the convenience along with service fees. Now to my surprise I was charged an 18% gratuity! This is simply unacceptable. I was so upset I asked to speak with the manager. A man came to the front and heard us out but only said “huh, that’s funny we never get this complaint.” When I went further into telling him all of this he simply ignored me while removing the gratuity from my bill. Then handed us the receipt to sign without another word. We had to ask for a working pen and when we were done signing he thanked us for coming with no other...