GameStop — Local services in Springfield

Sold us a game stop membership but never said it cost anything. We asked what was involved and the young man in the store said oh just your name and email. We looked at the receipt 30 min later when we were out of Springfield and the membership costs 25.00. we never thought we were paying extra for anything. Watch this store and these people they will take you for one of your not paying attention. We had to waste an hour out of our day fixing this. They couldn't fix over the phone, we had to drive back into Springfield and fix it. This west sunshine store told us that we could fix this at any game stop store. We went to the one on battlefield and Glenstone. They said we were supposed to fix at the original store because it will look bad on his store he worked at. But he was super nice and did take care of it for us. Would never recommend going to the weather sunshine store. They suck. We aren't local, we live an hour and half away from this game stop, it was closer to go to the south store......😔Wish he would have...

My purpose of going into Gamestop was for a pack of Pokemon cards, which was less than 5 bucks. I still got that, but it was hard to ignore some of the neat new merch that they have as well. Their pots for the ficus plants they have are 10 bucks a piece. I thought they would surely be more than that. The Pennywise stuffed animal is super cool. It has a string on the back you pull. It says different phrases. I plan on returning for that. And who couldn't use a Pacman light?? That's just super cool as well. This is the type of place you go to for games and end up finding hordes of other fantastical items as well. I highly...

I am not a fan of the two per person limit on release days. I think it’s a waste of time for many people who still come in early to get there for the drop to have a bunch of scalpers and no life’s buy out the whole stock before the rest of the people children included get absolutely nothing and have to leave. Doesn’t look good for business and leaves a sour taste for everyone about gamestop. 1 per person should be the limit. You’re leaving probably 5-7 people with nothing who turn around and don’t buy a single product. Not good for business not good for customer retention because I know I won’t be coming back for anything...