McDonald’s — Restaurant in Springfield

Pulled into the drive thru closer to the building. Was asked if I could wait a moment. I happily acquiesced, I understand that there's a lot going on, having worked these jobs before. Guy pulled into the far lane. Was served immediately. Second person pulls into the far lane. Served immediately. There are now two people in front of me who arrived after me. I asked the guy if he could serve me now. He began to take my order as if there were no reason to ask me to wait to begin with. I drove off when he asked me to speak up, as somehow he couldn't hear me. 3:30 pm on Saturday, some of the worst service I've...

Never in my life have I heard as many insults thrown at a customer in one interaction as this one. I was in the pick up line waiting for my food and with the window open, and employee was yelling at a woman for not talking loud enough in drive thru, then proceeded to insult her for her accent. After that, when she couldn't decide what she wanted, he started yelling at her to get out of the drive thru repeatedly. Most inappropriate service environment I have EVER seen, even if my food wasn't terrible, I hope someone fixes this place or shuts it down, whichever is...

I have came here multiple times and these past three times I have had them redo my order on my Carmel frappe this time it took them three times and still left whip cream in it and I’m allergic to it. This young man doesn’t have customer service or listen very well. I pray that my stomach doesn’t give me a hard time and I end up in the hospital over him trying to take short cuts. I come here for my morning frappe nearly every day. It’s only when this guy works that my order is messed up and I’m in the restroom all day wishing I had insurance to go...