Nails & Company — Local services in St. Anthony

Every time I have come in here, they’ve treated their Black customers poorly. I arrived at the shop when there was no line, and they let two other customers who arrived at least 30 minutes after me go before me, even though those customers explicitly stated that they did not have appointments. I asked multiple times when they could service me and was ignored or told to go sit in the waiting area, even though I was helping my mom describe what service she wanted. When my mom asked for gel color options, the nail tech told me to go find a green basket of nails options and became rude when I came back and said I couldn’t find it where she’d told me to look. The last time I was here, an employee made me pay before the service was complete because she “didn’t want problems at the end.” No other non-black customers were treated like this on all of these occasions. One instance of unfair treatment might not be based in racial bias, but numerous instances of prejudiced/unfair treatment solely for Black customers shows a pattern. Very disappointed. Find another salon…there are many to choose from...

Extremely unhappy with the service at this salon. My sister and i went in for pedicures and I needed a fill. The pedicure was standard. There were just a handful of customers in the shop and it really seemed that the nail salon technicians didn't understand enough english to fulfill the wants of their customers. During my fill, i asked many times for her to clip off any lifted acrylic and clean up all the edges she ignored me and just put nail glue over the lifted areas and you could visibly see the dirty parts that needed to be removed. She also left red color still on some of my nails and you can still see it through the new color. She also didn't use enough powder to cover all the edges snd now, just 4 days later, my nails look horrible. In addition, she charged an extra $10 for gel.. The color looks bumpy and my nails look dirty. This shop needs to step it up. Very...

Terrible experience overall. I went into the salon with my two daughters, but I was the only one who got a decent pedicure. When we left, we noticed there was sloppy nail polish all over one of my daughter's toes and nail polish only covering the middle of her nails. My other daughter's toenails were cut down to little nubbins. Also sloppy job that didn't cover the edges. The employees rushed through the whole appointment. We asked for manicures AND pedicures but they only did the pedicures and walked away. After we reminded them, they said we never asked for manicures and acted like they didn't want to do it anyway. After we left we all laughed at how bad everyone's toes looked and were grateful we didn't get manicures after all. They gave US a job to do, haha. Never returning. But good times if you want comic relief? Thanks to my 11-year-old for writing...