Walgreens — Local services in St. Louis

The Pharmacy at this location is definitely NOT up to Walgreens standards I've been using Walgreens since 2002 for my prescriptions and medical supplies. I moved to the Holly Hills neighborhood about 7 months ago so I had my prescriptions transfered to the 6411 Gravios rd. Store and it's been a nightmare, when you call to speak with them they're rude and want to make excuses for why your medications aren't refilled before you run out, they say we're waiting on Dr. approval, when I see my Dr. He makes sure he writes 11 refills per medication. As he did on June 28th now on September 11th they say I'm out I've called and spoken to my Dr. And his nurse and Walgreens 3 times, just to have the Pharmacist tell me they haven't heard from my Dr. Yet ...there's no need to hear from my Dr. When I have 7 refills left! This location needs to have a staff review from...

I'm re writing this review. It's been 4 months since my last review, and things have only gotten worse. The staff is a revolving door, but you still can't find them when you need them. And when you do need help, they ALWAYS act like you are the biggest burden ever. I've been treated this way by most of the staff there. The worst of which is an older white woman with long blonde hair and glasses, wearing a vest jacket. She gives everyone attitude if they ask for help. So does the heavier mixed girl with glasses. They act like helping people is the hardest thing ever. They give customers attitudes every single day. And that's not mentioning the known racist that works there. Workers will also neglect customers in line to talk to friends on shift. Stock is never on the shelves when you need it, if it's not expired. The store is a mess. It needs...

You get the strong sense that nobody cares, and who could blame them? Working retail has always been hell, and now you've got management leaving open positions, saying they're hiring when they're not, and forcing current employees to do more than their share.

Many items were out of place. I asked to use the restroom (it's typically locked or behind a keypad at Walgreens), and was told, "It's open." It was open, all right. Wet paper towels on the floor, no toilet paper in sight (this is why you ALWAYS carry Kleenex and napkins), no paper towels.

That said, the staff were kind to me, and knowledgeable. There was just a sense of frustration and apathy. Seems to me like management should actually...