Belk — Local services in Staunton

I have taken my 95 yr old mother in law shopping twice in the last month to the Belk store in Staunton. Our first visit was pleasant and your saleswoman was very helpful and polite. I can not say the same for Emily today. Upon arriving I asked where we could find sweaters and I was told you did not have that apparel out yet. We found some sweaters on our own, and when I checked out with Emily I politely said we found sweaters. She rudely said 'so you did'.. She is definitely not the calibre of an employee I expect to find at Belk, lacking in good customer service skills. These young people need to realize that if you don't treat your customers with respect, you eventually have NO customers. And without customers, you no longer have a job as the store will close. Sure hope she can be taught how to do her job better before she offends...

This place is still open I think, I can't say for certain because I didn't actually go in it. My kids wanted to check out the train museum in the mall which is right next to the Belk, or maybe it's near the J C Penny's? Who knows all those department stores are basically the same, either way the lights were definitely on and I think people were inside. What I can say about Belk is that if I ever needed an article of clothing or something else from a department store and I couldn't wait two days for Amazon and TJ Maxx was closed and Khol's was also closed and I didn't want to go the extra 10 minutes to Target then Belk is one of the places I would definitely...

Nobody in the store spoke to me until they asked me what kind of credit card are you using. I needed to ask an associate a question, and I said excuse me, excuse me, excuse me before I could get them to answer me. Even Walmart gets you better service than that. Even when she started ringing me up an associate started asking what hours you working, when's your break etc., and she just stopped cashing me out and talked to her. I know that this is the only store we have left now in Stanton shop at, but forget it....