Tractor Supply Co. — Local services in Staunton

I dont know what's going on at this store, but its a mess. Their inventory is never up to date. They are consistently misstocked. Not even the employees can help you. If you order curb side pickup, they will just cancel items if they don't have them instead of letting you know or offering an alternative.

Update: I generally need something from here weekly and rarely do I leave with what I need. Twice this week for 13 different things and only bought 6 items. I drive to Harrisonburg to get what I need. The management Gere clearly can not inventory, train, or really work at all. I consistently have to wait for the employees to stop goofing off and chatting to get help. I literally asked a group of 3 employees for help and one of them turned to me gave me a dirty look and said "one second" and then turned back to finish her BS story about some drama she was having with a friend. Thus place is awful. There is one good helpful employee that I have met there. His name is Matt. He wears a full brim hat, if you see him he's your only chance at getting help and chances are what you need is not...

Visited this store to purchase some bird seed. There were about 3 people in front of us at check out. Guy in front of us had to look up what he was buying on his own phone since the guy running the register couldn't find the items in his book. No one came up once the line got to be about 6 people waiting. Anyway our time finally came, was overcharged on bird seed and going outside and reviewing the receipt. Had to come back in and once again stand in line to get the charge corrected. Was never contacted about my experience until about 2 weeks later and I don't think the manager/assistant manager really cares about their customers they way they should. Lost me as a customer. Hello...

We tried to order a kids 12v Mack truck for online pickup and the store canceled the order. After waiting on hold for 10 minutes, they said they actually did have one left in stock and would hold it for us to pick up same day. We got there 3 hours later and they sold it out from under us and both ladies working were extremely rude about it. Sounds like a staff member wanted it so they bought it. Extremely frustrating now we have to drive 40 minutes to the next one. thanks for trying to ruin our sons 2nd birthday . I will be using another store for all our feed and gardening needs from now on unless I hear from customer service and get an actual explanation...