Startec Computers — Local services in Sterling Heights

I regrettably first went to Self proclaimed Computer Virus (“GOD” ) His words in His advertising (NOT MINE) Jay Aubrey Jackson, Computer repair shop MobileComputerRepairDoctor.name on Kelly rd between 8 & 9 mi roads Jay completely WIPED OUT My very much needed playlists on two laptops!!! I said several times very politely Please do NOT eliminate my music playlists!! along with notes explaining the same on both computers!! and one was periodically locking up I had to force it off & restart it!! Jay did NOT fix the problems!! He COMPLETELY WIPED OUT MY PLAYLISTS!!! ALSO installed software that I said several times in advance I did not want!!! 😡😡😡😡

I spent a couple of Months re-establishing My playlists on one of My laptops the second one was not synced to match My master reference laptop. I went to see Leo at Startec Computers and explained the entire situation and the HUGE MISTAKE I HAD MADE!! Leo was wonderful and outstanding!! 👍👏👌😊🥇🏆 I explained that I desperately needed to keep the playlists intact and transfer the songs and playlists to My backup computer Leo saved everything to a backup hard drive, and found one of the hard drives going bad!! He recommended and installed solid state hard drives in both of My laptops, and also transferred ALL of my songs and playlists to the backup computer!! as well as eliminating the software that I DID NOT WANT!! from the self proclaimed Computer Virus “GOD” Jay Aubrey Jackson!! I could not be Happier or more completely satisfied with the BEYOND OUTSTANDING AAA #1 service I received from Leo!! at Startech!! Very Very Pleased!! 👍👏👌I Highly Highly recommend Leo at Startech the service is Great and so are the prices and complete explanations. It’s the only repair shop I ever intend to go to!! THANK YOU Leo!!”GOD” BLESS 🙏😇🙏😇You and Your Family from a Very Overwhelmingly Satisfied client,...

Computers are more important to our lives than ever, especially with the current pandemic.

My own job relies entirely on my computer, so when I attempted to upgrade it myself, I was in a bit of a panic when it wouldn't even start. The positive reviews are what drew me to try this location, and I'm glad.

Walking into the store I noticed it was clean and professionally presented. Leo is a gentleman and was an attentive listener to my problems. He gave me a good estimate for how long it would take to get to my computer, and worked on an off-day just to make sure I would have it back in my hands as soon as possible.

Leo is knowledgeable and doesn't talk down to you. He explained to me what he did to get things running and what he changed from how I had set it up. He gave me great advice on how to handle my computer in the future, and the best way set up further upgrades.

The price was extremely reasonable for the amount of work he did.

If you're having a problem with your computer, I highly recommend you come down to Startec. You'll be taken care of here and you'll be supporting a local business that can really use your...

I went to this location because their other location(Waterford) closed. And boy was I glad I did! I took them an old laptop(8 - 10 yrs old) with a number of problems(dvd was gone, battery wasn't charging, possible virus or malware). I left it with him for a few days, & when I went to pick it up he said"listen there's nothing here that can't be fixed, but rather than do that; take the money & buy an external hard drive before you lose everything, then start shopping for a new laptop" Who does that these days! There was no hard sell(now for $1000 you can get this little baby); no attitude(this is just a waste of my time ,sound familiar?), just an honest assessment of what was wrong with it. I asked for some suggestions for a new one, & got them. I swear this store is a throwback to the sixties, or seventies(as you can tell I'm an old guy)! I was shocked that stores like this still exist; or maybe that people like this still exist. When I do go back to look for a new one(still waiting for the hard drive to show up), this is the place where I'll start. Thank you for restoring my faith in this...