Sumner Furniture & Design — Local services in Sterling

I recently had the pleasure of purchasing furniture and office accessories from Sumner Furniture, and I must say, my experience was nothing short of outstanding. From the moment I walked into the store to the final installation, the level of professionalism and attentiveness displayed by Jason, the manager, and Ryan, the installer, was exemplary. First and foremost, Jason's expertise and dedication to customer satisfaction were evident from our initial interaction. He took the time to understand my preferences and provided invaluable insights into selecting the perfect pieces for my home. His friendly demeanor and willingness to go above and beyond to ensure I was completely satisfied with my purchase truly set the tone for an exceptional shopping experience.Once I had made my selections, Ryan took over to handle the delivery and installation process. I was thoroughly impressed by his punctuality and efficiency.His attention to detail and craftsmanship were truly commendable, and the end result exceeded my expectations. What sets Sumner Furniture apart is not only the quality of their products and excellent prices but also the exceptional service provided by individuals like Jason and Ryan. Their professionalism, expertise, and commitment to customer satisfaction truly make them an asset to the company. I would not hesitate to recommend Sumner Furniture to anyone in search of top-notch furniture and unparalleled customer service.

In conclusion, my experience with Sumner Furniture, particularly with Jason, the manager, and Ryan, the installer, was nothing short of exceptional. Their dedication to excellence has earned my trust and loyalty, and I look forward to doing business with them again...

I am writing on behalf of the non-profit organization, Brain Injury Services. We recently had the pleasure of working with Sumner Furniture to help furnish our new office space, and I cannot express enough how impressed I am with their outstanding service.

Right from the start, Sumner Furniture was super flexible, setting up a warehouse tour and helping us pick out furniture that met our needs. The staff were kind, responsive, and you could tell they genuinely got what we're about: empowering folks impacted by brain injury. What makes Sumner Furniture stand out is that they're not just in it for the furniture game – they genuinely want to contribute to the well-being of others. It's obvious they care about making a positive impact and are always trying to do right by people.

Choosing pre-owned furniture not only provided us with cost-effective options but also aligns with our desire to be ecologically mindful and to make responsible, community-focused choices. Thanks to Sumner, our decision did not compromise our ability to acquire visually appealing and well-crafted furniture.

The quality of the furniture provided by Sumner is nothing short of excellent. In many cases, the pieces are indistinguishable from new! Their delivery and assembly services were also solid. Even when a minor issue arose with missing hardware, the staff's quick problem-solving skills and timely resolution were commendable.

In conclusion, I highly recommend Sumner Furniture. Their exceptional service, commitment to the community, and high-quality furniture make them a standout choice. Working with Sumner Furniture was a delightful experience, and I am confident that others will find the same level of...

Sumner Furniture is amazing! If I could give 10 stars I would! Everyone was so very nice and helpful and accommodating. Everything was done in a very timely manner (honestly, they work so fast it's like they had powers) They even got rid of some old furniture for us with no complaints.

They made sure to keep us updated when a delivery was running late, and they were so kind to even give us temporary furniture until the originals come in. When they saw that a piece of furniture was broken, they made sure to let us know and inform us that they will replace it. Alex always made sure to come and confirm anything before it was finalized. Sumner Furniture even went above and beyond to send an email and call to make sure the scheduled time and day still worked. They were never late always arrived on time sometimes earlier as well. I can go on and on about how great Sumner Furniture was.

Eric, Alex and the team are amazing!! They are amazing workers and know how to make their clients happy. Thank you so much for your hard work and being so kind and understanding. As of now we are all set but I see us working with Sumner Furniture again...