Streator Ace Hardware — Local services in Streator

I must admit, hardware stores are not my usual haunt, so feeling a bit out of my element was an understatement. However, any trace of anxiety dissipated the moment Bob stepped in to assist. Bob, the clerk, is the epitome of customer service excellence. His knowledgeable guidance was the key to resolving my garage door remote issue. Bob, you’re not just a genius; you’re an exemplary employee who truly deserves recognition and a raise. My heartfelt thanks for exceeding...

I've been to many hardware stores in my lifetime certainly many Ace Hardware. This particular location is extremely well stopped very wide variety of products this is a hardware store of hardware stores. Also there is plenty of help. Around that is not only knowledgeable but friendly and actually go out of their way to help you. Highly recommended. This is what a retail hardware store should be like they even...

I ordered a new remote for my truck and it had a flip key. I took it to my local Ace Hardware in Streator, IL to get the key cut. The kid at the counter said he would not make the key for me because I didn't buy it from him, a flip key remote that they don't even sell. I can't believe Ace would say they have a policy to not help a customer with something this simple. I thought Ace was the HELPFUL...