Suffield Pizza and Family Restaurant — Restaurant in Suffield

I normally don't write reviews, but I am saddened by all of the negative reviews of this place. For me, Suffield Pizza is by far the best pizza spot in the immediate vicinity, to the point where, as a Windsor resident, I come here every time rather than one of the usual overrated spots typically patronized and exalted by those from Windsor. The pizza is exceptional (especially the sauce and crust - it is a thicker crust, more of a Greek-style crust, as opposed to New Haven or New York style, but I greatly prefer Greek-style pizza crust to anything else, so this is not a complaint), but what sets this place apart is some of their other unique dishes that you don't always find on an Italian menu. I have heard excellent things about their Polish dishes, especially their golombki, from friends and family, though I have never ordered them. My favorite dishes here that are atypical of an Italian restaurant menu are their pretzel bites with beer cheese sauce (their beer cheese is the best I've ever had anywhere, as good as you would find in a German brewpub), their soups (I love their vegetable soup in particular, when they have it - they use lentils and it's delicious), their short rib pappardelle (I personally prefer it without the tomatoes, but the pasta itself is delicious and so is their cream demi-glace sauce - I have eaten at countless fine-dining Italian restaurants in my lifetime, including Joe Bastianich's Becco in New York City, and the short rib pappardelle dish at Suffield Pizza rivals any of them), and their Back East burger (this is one of the few family style restaurants that truly knows how to cook a burger. I ordered it medium-rare because places usually screw up if I ask for medium and overcook it until it's well done, but to my surprise, the burger came out at the exact temperature I asked for). Overall, this in one of my favorite local...

First time here last night. Place must be better known for its pizza. Of the four of us our granddaughter loved the perogies. She said they were “bangin.” I think that’s college talk for “awesome.” The three of us had parmigiana- veal, eggplant and chicken. We all thought they were ok but not outstanding. The crust on mine slid right off which indicates to me the entree might be frozen. Needed more spice. We all asked for more sauce. Thankfully our server had told us to ask if we wanted more. Calamari was tasty as were the salads. Dessert was outstanding- chocolate cake plus raspberry cheesecake. Other than the food the highlight of the experience was our terrific server - Sue. She was a charm! Very solicitous! When she asked if anyone wanted coffee I asked if there was decaf. She said she could brew a pot. Having owned a restaurant I know that could be a pain since you might waste the rest of the pot. I told her no thanks that I wouldn’t want her to brew a pot. Guess what, she made a pot for me anyway -so kind. Since our family just moved to town we want to try this place again for the pizza. Good customer service deserves...

Well I must say I was disappointed today. I normally purchase the same pizza to go, but today I was charged not just a little more, but a LOT more (33%). The woman that rang me up said that was always what they charged $16+. I have been going there long enough to know that was not true, so I checked my bank records. Sure enough, the same pizza I have been buying for years, I was being charged $12.88. I would have understood a small price increase, with an explanation as to why. But to have someone tell me a bold faced lie, and try to gaslight me into thinking I imagined the price increase, that is just stuff thieves do. I am surprised. There is no excuse. And nothing will get me back in the door of Suffield Pizza. The woman who dealt with me, whether she was an owner or employee, I don't know, is a liar and a thief. And a side note, the quality went down. No longer did I get fresh ingredients, and the "cubes" they call meatballs were closer to pencil erasers than meatballs. The cheese, no longer nice stringy mozzarella, but some kind of waxy cheese product. They can take that 33% price hike and levy it upon...