Palm Casual Patio Furniture — Local services in Summerville

After several visits to Palm Casual, we liked the products as well as the attitude of the sales staff and the policies of the company. Jacob Sally was extremely knowledgeable of the entire product line, welcomed questions and addressed any concerns with positive responses. After deciding on a patio set and fire pit, we anxiously awaited delivery. As most of us have become accustomed to during the pandemic, we experienced some issues with expected delivery dates, unrequested product changes and a damaged chair. Jacob shared our level of frustration. As is common and part of the Palm Casual sales approach, we made several changes which impacted the process as well. All of the changes were graciously accepted and loaner cushions and furniture were delivered for us to use until our order arrived. Every issue, change and expression of frustration was met with continued positive reinforcement showing that Jacob and the company valued our business and intended to prove how customer oriented Palm Casual is. The furniture has now been delivered and is exactly what we hoped it would be. The appearance, quality and warranty are all outstanding! Everyone was helpful but Jacob Sally is the reason our experience started and ended positively. His dedication to our buying process and his belief in and loyalty to Palm Casual and the company's desire for happy customers helped create a great relationship. Jacob and Palm Casual are synonymous with customer service and I feel sure we'll be...

We started our experience with Palm Casual 15 years ago when we lived in Florida. The gated community we lived in had the PVC chaise lounges from Palm Casual around the community pool. We liked them so much we purchased two for our back yard pool. After moving to South Carolina we were excited to see there was a Palm Casual store near by. To date we have purchased two wicker lounge chairs, new cushions for a patio set we had from another store ( before we knew there was a Palm Casual) and an umbrella. We love the lifetime warranty on all there products.we are planning on purchasing more patio furniture from them shortly. Their sales associates are very knowledgeable and friendly. They make us feel like family.

We highly highly recommend Palm Casual for all your outdoor furniture...

This store is incredible! My husband and I wanted to purchase furniture for our porch and sunroom. We stopped by to look and fell in love with all the beautiful things they had. Needless to say we bought a beautiful wicker set for our sunroom and gorgeous chairs for our screened porch. And Bradley who was our sales person, went above and beyond in helping us select what would work for our space and the color options for our chair cushions! I would definitely recommend this store to anyone looking for outdoor living furniture. I would give them 10 stars if I could on this rating - 10 being spectacular quality, furniture and excellent sales people like Bradley! Thanks Palm Casual for being here in...