Cookies Weed Dispensary Sunland Park — Local services in Sunland Park

I really hate to leave this review, but I was very disappointed walking in as a first timer into this location, not only was there hazards all over the place, entrance door being the exit door, causing traffic at the doors is a fire hazard, also we were not guided into the sales floor, no greeting coming into their dispo, no budtender was available to help, was roaming the store for about 10 min with no help, until someone finally walked up to see if I did need help, budtender was very unknowledgeable, couldn’t answer my basic questions, couldn’t tell me by how they sold the flower, the pricings, the different arrangements of goodies, the customer service was awful, prices are taxed like a mf, didn’t even have a selection out on the floor for customers that have a budget, if your coming into sunland with a big corporate business you’d expect excellence out of them no? Sadly to say I had a better experience and was actually treated like a customer in Albuquerque. Please do better as a business and company, will not be shopping...

I had an incredible experience with Rachel during my visit! From the moment I walked in, she greeted me with a warm, friendly smile and made me feel comfortable right away. She took the time to ask about my preferences and what I was hoping to find, really listening to my needs. Rachel’s knowledge of the products was next level. She helped me navigate through the different options, explaining each one clearly and offering great recommendations that perfectly suited what I was looking for. She really knows her stuff and made the whole process feel seamless and enjoyable. On top of her expertise, Rachel’s positive energy and genuine care for her customers made the entire visit stand out. It’s not often you come across someone so dedicated to providing excellent service. I left with exactly what I wanted, and I’ll definitely be back to see Rachel again. She’s a true professional and a...

So I just walked out of this place and the flower seems ok but I have no idea what these guys sell as they have no menu for customers to view. So I spoke to an associate she was very unhelpful and slightly rude in her responses.

“What do you want” “Like what” “Go over there and check”

“I have a lot of stuff behind me what do you want”🤣🤣

Was my favorite line she gave me because I couldn’t get her to answer one question she answered my questions with questions

I guess what they sell is a closely guarded secret I was desperate to just buy something and walk out because that convo was giving me anxiety

I ended up just buying two quarters and leaving as quickly as possible

Management needs to add a menu and teach their staff how to sell not just give attitude and no answers

I’ll probably try again someday but the area has plenty of competition so I’ll take my money somewhere...