GameStop — Local services in Sylva

I've been to a few stores in the area and I always see one manager who literally makes every stop I make having me feel like I'm an important customer. She always explains things when asks and is great at lamens terms since I'm no expert. I told her I didn't have a pro account she gave me 3 reasons and it made ALOT of sence to get the pro for a year which I hardley have ever done in the past. 25 bucks but you get % discounts and incur 5 extra bucks a month to spend towards games (no large hardware but I understand) so by the end of that year gamestop will have paid me back my 25 and offered me chances to go above and beyond that with the extra discount but I would like to harp again on the manager. At one point she was taking customer questions while multi tasking with me and I got the feeling both me and the people calling the store where fully answered in their questions. I believe her name is tashya or natashya I've even seen her at the murphy store and waynesville store AND the sylva store which are an hour thirty apart from each other. And the murphy store which usually left me more confused than when I entered seemed COMPLETELY different. Alot of positive changes being made in murphy and if she lives in sylva or waynesville she's driving 3 hours just to be at that store in murphy. I hope the main boss understands how lucky he is to have a worker so dedicated I would literally pay out the wazoo to find a dedicated employee like her for my own team. Oh yeah, while running the store taking calls and satisfying every customer I saw her engage with she was also training new people all in between this. Y'all found a superhero for a manager please keep her around first time in years these gamestop's make feel like a customer not an inconvenient thing that makes the worker look up from...

My girlfriend and i went in this store on sunday january 19th at about 3:30pm. We walked around the store together and then went to the check out to check our items out separately. My girlfriend was asked by Nicholas if she wanted to sign up for a memebership and she politely said she was good and didnt want to. Nicholas and the woman working continued to push asking if she wanted to sign up and she continued politely declining. They then became rude with her and finished her transaction. As she was leaving the store, Nicholas was checking me out and my girlfriend bumped into a sign. He then mumbled under his breath rudely "oh youre gonna break something on the way out." I let them know that no means no and they need to take that as an answer. We were very polite and simply did not want to sign up for a membership and they became incredibly rude after we declined it. Im not sure of the womans name but she was dressed like she lived in midevil times and the mans name was Nicholas. Do not go to this store if you want to have...

I went into the store in Sylva, NC (Store #6712) and when I was shopping an employee took her break at a table directly in from the register and was on the phone talking to another person about hiring individuals and even mentioned talking about how one employee’s performance at the end of their previous employment was lacking. She mentioned another former seasonal employee was too quiet and shy.

I felt that this was rude to have this conversation in the middle of the sales floor. The associate also automatically added the disc protection and I had to tell them to remove it. Simply saying this would be the price.

Based more on this second action of adding the protection first without asking, I am canceling GameStop Pro membership and will not be shopping at...