Cook Out — Restaurant in Sylva

So, tonight y'all were not on your game. My husband came through and ordered 2 trays, burger and chicken one. He asked for cajun seasoning to be put on the whole chicken tray, on my chicken and fries. He was told they might could accommodate that. Okay, fine if you're out or your busy, okay. He also ordered 2 milkshakes, you forgot to give them to him.

He parked after almost leaving and came in to get them. He said the same lady who gave home his food in the drive thru came to the counter when he came inside to get them and when he asked for them she gave him a dumbfounded and asked if he had his receipt. He asked her do you not remember me from literally 20 seconds ago? He said someone else who saw him saw the milkshakes behind her and gave them to him no problem. I get y'all get busy, but pay attention a little better. And before you say I should work in the industry to know what is like, I have actually. Im not being a Karen, just trying to help this store stay at its best and talk to...

Employees are generally rude and stand behind corner in the dining room talking bad and rude to and about customers. Food quality is not good and employees and management could definitely benefit from more training. I used to love going to the sylva cookout and eat with my family but now, its awful. I will not be back to the sylva location. They need to improve on their food quality as...

The most rude employees! Good food especially for fast food but service is awful I will not be coming back!! I'm local and know a lot of people so I know myself won't matter if they miss my business but...