GameStop — Local services in Tacoma

Please share this... I recently went to this location and purchased a PS5 and a series x. I then returned to trade in my series s and 3 controllers. 1 being a brand new black controller that I pulled outta series x box. Never used. They only gave me 107 dollars for the lot. Which is strange because the app said 115. Or should I say up to 115 cash. My system was dirty, at most only a light cleaning was needed. Even though I I had reservations I went with the deal. But then after I took the money I felt robbed. I stated I hate to be a stickler but I would like to reverse the deal. And was immediately greeted with disrespect. The tone the young lady spoke to me in is what a parent uses to scold their children. I'm not 1 of those crazy Karen type. But if I were that should've been the moment. Shawn handled the situation perfectly never got out of character. But his team member needs a lesson in customer service. Gamestop needs to stop robbing the people who frequent their business. Give us what the product is worth. If you're going to take the same system I just sold to you. And sell it for 50 less than brand new. giving me 96 bucks is...

Liars, and Deceivers! I bought the membership (big mistake) along with the warranties on all games and I wanted to return an unused pre-owned game which was still in the eligible time frame and had the faded receipt they handed me and told me I was a day late (which was a lie learn how to use a calendar) and said they’d give me $6 for a $30 game they admittedly told me they would put back on the shelf and again sell for $30. On top of that they refused to reprint me out a copy of my original receipt. I told my son we will never shop here again life. Instead of $30 I am on a mission to get all my $124 back. They got their products back and now I will be getting all my money back they charged to my account. Should’ve followed through with your own policy now they lost 2 membership paying...

Immediately the guy was trying to sell me some yearly plan for their service when I don't even shop there barely ever So I didn't really like that but I went with my son to the mall for his birthday and so we decided to stop in there and look for a game I ended up paying all no a total of $52 for that game even though it says it was priced for $39 at pre-owned price. I could have bought it at Walmart for brand spanking new for that same price I mean jeez. Pre owned should be discounted for real. I mean they buy people's pre-owned games for basically next to nothing so how they gonna charge the same price for the game as it sells for brand new I won't shop here again....