Harkness Mattress — Local services in Tacoma

The excellent customer service from Rebeka was the main reason we bought our bedroom set from Harkness. Rebeka was knowledgeable about the mattresses as well as other furniture pieces. The pleasant showcase made it easy to navigate through the store. We appreciated the low sales pressure approach as we perused through the ample bedroom set selections. The other friendly associate provided quick and detailed information regarding our purchase. Rebeka echoed the exact same information about our purchade by going over our invoice. Our positive experience at Harkness makes easy to share our shopping experience at this family owned business. Thanks so much, we look forward to...

Popped my head in to see an online retailers mattress in person. Allison was so helpful and really listened to my needs. She stayed in my budget and gave me honest advice. I didn't feel pressured to buy and I wasn't expecting too. She was kind to my son and my small pup. I bought a mattress that I could not be happier with! She knew I just moved from Cali and I was needing more furniture so she took me across the parking lot to their furniture store. I found a couch within my budget and size! Everyone in the showroom was very welcoming and great customer service. The delivery guys were so respectful and careful with my items too! FANTASTIC place to shop. I...

We really appreciated shopping for our bedroom furniture at Harkness. Doug helped us with his knowledge and experience in making the decisions that were right for us. He was kind, honest, and he never made us feel “pressured” to hurry up and “buy now”. We ended up getting $10k worth of furniture and felt confident we made the right decision mainly because of the way Doug handled our experience there. We will look forward to shopping again at Harkness for our future needs to update our home of almost 30 years. Thanks again to everyone...