Peoples Senior Living — Local services in Tacoma

My mother has been in this facility now for 8 months. There has been nothing but issues since the day that she moved in their phone lines. Don't work. They say that they are aware of this but nothing has been done to fix the issue. I was told they've been like this for about 2 years. The heart clinic has been trying to call a facility for 2 days to try to get in touch with the nurse about my mother and they had to call me today. Asking if there was another number because they can't get through it. I as well tried to get through again today for an hour. And nobody ever answers the phone. They have excuse after excuse after excuse for everything. Everybody in their acts like they're not competent. They don't have enough people staff in there to cook they don't. Have people in there who know what they're doing? The left hand doesn't know what the right hand is doing. I don't have enough time to voice all of my concerns. But I know that something needs to be done about this. A report needs to be made because they're seniors in there who cannot protect themselves if the heart clinic cannot even get through to the nurse there. What good is it for them to have that facility? Update, this is absolutely outrageous. I'm really tired of hearing excuses because that's all you get. Nobody's ever in the office. They're always out on meetings. And they're always in meetings at the same time. So there's nobody in management that you can speak with. The only thing you can do is leave messages. I truly wish I had some place else to put my mother at. I thought this was an amazing place. Because that is how they make you feel.They're only concerned about...

My loved one has lived at Peoples for almost 10 years now and I would recommend it. My loved one has special needs and is treated by the staff like a treasured sister, daughter, or friend. They administer all her medication properly, tend to all of her healthcare needs and yes the food is good and the place is always clean. The rooms are nice and kept tidy by the staff. There are various activities for the residents each day if they choose to participate. Most importantly I want you to know that myself and my loved one who lives there are consistently treated with kindness and respect. Every single time I am greeted warmly by the nurses and staff, they take the time to answer all my questions as to my loved ones health and happiness, and I am forever pleased and grateful for the care she receives. At the end of each visit I ask her one question every time “are you happy here?” and the answer is always yes. She is safe, loved and happy at People’s. I am...

I recently toured People's and was delighted by the atmosphere! When I arrived there were lots of residents out walking their dogs and interacting with one another, they I was able to meet many staff members, whom were all pleasant and took the time to greet me and answer my questions and show me around. They have a true "home like" feel. The dining room was enormous. I was fortunate to get to see the afternoon meal that the residents were eating and the meal was restaurant quality, it looked delicious! Large beautiful apartments, with inside and outside common areas for the people that live there to enjoy social time. GREAT location in a quiet tucked away neighborhood, but really convenient to main areas of Tacoma. If you are needing assisted living, take the time to TOUR this...