Hive Outdoor Living — Local services in Tampa

Hive Outdoor Living saved us. Our gratitude towards this company is hard to put into words but we feel obligated to share our story. We were victims of a pool contractor who was paid 70% of the contract however abandoned our project after only completing 30% of it. I’ll spare the details but he left us in a horrifying financial position. We then vetted out several contractors to assess the state that our pool was left in. Ben Kelver (from Hive Outdoor Living) personally came to our home, sat at our dinner table and reviewed all the details with us. We held off our decision for several more months in hopes that our original contractor would finish job and complete his obligations. After 2 court hearings and countless broken commitments, we decided to move on from our original contractor. I then called Ben and he was very empathetic and understood our position as he never gave up on the opportunity to help us. We felt comfortable with Ben since the beginning, however trusting any contractor after our horrifying experience was a difficult decision and Ben did not let us down. He promised to have our pool 100% complete within 60 days and he beat that deadline. Ben went over and beyond to minimize our costs to finish the project. He passed much of his manufactured cost savings onto us when he easily could’ve capitalized on the profit opportunity. For example, he charged us wholesale pricing for the screen enclosure, pool heater, pump and automation system. Ben was and still promptly answers any and all questions we had and to continue to have as this is our first experience as pool owners. Our pool is amazing. Hive did a fantastic job at every aspect. We recommend Hive Outdoor Living to anyone and will continue to tell our friends and co-workers about our incredible experience if they should ever want a pool built. Thank you Hive. Thank you for your integrity. Thank for saving us. Barton &...

UPDATE: Although we had some bumps in the road with Hive at the end of the day we have a beautiful pool and most importantly Robert the owner has proven he does stand by his work. We have had issues with our pool, but Hive has always come back to try and fix them. We have heard time and time again that pool companies disappear once work is done however we must say even despite writing a bad review initially and the issues Hive has shown up, and will respond after the pool is built. This has changed our opinions drastically of this company.

I wish I could write a positive review for Hive. They blow you away with a state of the art design experience only for everything to fall apart the moment contracts are signed and you go into construction phase. They do not work as a team to support a great product. It is always someone else’s problem, people don’t show up for weeks. The subs hate working for this company, and made that very clear to us the homeowners while on our property. There was no organization with workers coming and going all hours all days of the week. There was no one watching the quality of the work, or checking that items were completed. They require a FULL payment before completing the pool so you have no leverage to have any issues fixed. We are 45 days out from filling our pool and the auto fill we paid for was never installed, there are issues with our finish that aren’t being addressed. You will end up having to be the general contractor of the pool yourself if you hire Hive. I work in construction and was blown away by the lack of supervision, if I didn’t have experience the wool would have been pulled right over my eyes and this pool would have been a disaster. I strongly recommend going with a company that actually cares about you and the product...

Super professional, Super friendly, Constant Communication. Project was done on time, on budget, and the pool is gorgeous! Steve and Teddy went Above and Beyond!!! My wife and I started the process of putting in a pool earlier this year. We interviewed multiple pool contractors and ultimately chose Hive. Our first interaction was with Ben. He handled the negotiations with the utmost professionalism and made himself available to us whenever we had questions or wanted to rework the design. Ben was amazing.. He is ultimately the reason we chose Hive. After selecting Hive to build our pool, we couldn’t have been happier with the entire process. Ted and Steve were our contacts throughout, they always answered our phone calls and answered our questions. We also heard from them constantly about status updates of workers or sub contractors. As is expected, there were speed bumps, but due to the constant communication from Steve and Teddy we always knew what was going on, and when people would be at our house doing work. The sub contractors were all polite and treated our property with respect. We also added to the design mid project (rock on wall, additional paver patio, etc). Ben promptly adjusted for our changes, and material was on site quickly to keep the project on time. No Hassles, No Hoops, Ben designed our changes, let us know if there would be additional cost, and presto. . My family was swimming weeks before we thought we...