Pure Nail Bar & Spa — Local services in Tampa

I took my daughter to get a pedi and mani for her birthday which was great no issues with the services given to her (she loved her nails). I decided to get my nails re-done and one of the male nail techs decided to do my nails. I'd noticed his attitude beforehand but figured maybe something had happened...things happen... whatever. He started doing my nail removal and was snatching off my nails and design with some metal scissor looking tool. This freaking guy was so rough that by the time he'd gotten to the third nail I'd had enough. My fingers were actually hurting. He gave me an excuse mixed with sarcasm about the design on my nails being hard to remove. Now I rarely even get my nails done but when I do it's pretty simple. At that time I had gel nails and rhinestone design on each ring finger. Nothing extravagant. I snatched my hand and told him not to worry about my nails I'd get them done later (of course at another nail salon). He asked was I sure and I said positive. Shortly after he left the building. As it turns out the other staff felt a way about his behavior but no one said anything to him.They talked amongst each other back and forth for a while. Then, one of the other nail techs apologized for that grown man and offered to do my nails. She removed the paint and design in probably less than 5 minutes with some nail polish remover. This was my first time at this nail salon and my very last. A couple of the staff did speak to me about the incident and seemed upset at the guy's behavior, and I did let them know that a person with his attitude will cause them to lose lots of business in the future. They seemed very receptive but I had the feeling that he's behaved badly on other occasions as well. The salon looks very nice but that experience didn't sit well with me. I did appreciate the others who apologized and attempted to rectify the situation because they...

Thursday August 20, 2020: I had a family member who frequents this business often for her nails who have a very unprofessional and unethical experience. First of all she was left in the store with one male nail technician after hours. This is poor business practice. Once a business is closed, customers should never be left alone. She arrived an hour and a half before closing time and was somehow kept an hour past closing. The nail sessions usually do not last this long. As soon as the last employee left the store, he started talking about all kinds of inappropriate things and made her feel extremely uncomfortable. He even offered a neck massage with some kind of cream. That is simply not okay. She didn't know how to respond and was actually scared. She called me to let me know that the appointment was running late, that she was starting to feel uncomfortable. I told her to get things wrapped up asap and leave. Soon after the session was done and she was on her way home. Afterwards, she spoke to me about the experience and explained in detail what was said. There are consequences for choosing to disrespect someone to the point that they feel scared. This review will be followed up with her and her boyfriend confronting the male technician and this business about the incident later today. Furthermore, if swift action is not taken by the business to resolve the issue, I will also be reporting to the BBB. As no physical assault had transpired, the police can not be involved. However, it is prudent for the business to make sure that such things do not happen again, as many of these situations can escalate quickly. Any type of unwanted, inappropriate behavior should not...

I had the worst experience here, first of all i came here Valentines weekend to get both a Mani & Pedi however i was assigned to someone who seems as if i was a bother to them, no good customer service, almost threw the color examples at me, any given day i would have cuss her a* out! Anyway i had no problem waiting, the first girl then called me over turned the water on told me to sit & wait, finally another lady came over told me to put my feet in, i told her after waiting the water got cold if she could warm it up a bit, immediately gives me an attitude, then turns the water on which burned my feet, i had to hop out immediately, with no type of consideration, or urgency to get the water at a good temperature or even an apology was given , she then started asking me about color, mind you the first girl gave her the color i choose while waiting, after her asking me several times i then asked yo take a second look at the color examples again, this lady took the color thingy & pushed it towards me without looking, so i got up, dried my feet & walked out! Told the manager & not one thing was done!! Now how should i handle this situation, because i m definitely going to report this place as Iam a case worker, fighting for people right...