If i could give zero stars i would . I've been a customer for years . I went in to get my chain fixed Once and they charged me 12dollars . The chain was not fixed well and it looked burned and the color changed . Then it popped the next day i went back two days later and They Charged me 7dollars To Fix My Chain. Then I Went Back Today and The man said he would charge me 10dollars ,so i was like last time they charged me 7dollars then He said he has been Charging the same price for years . I said okay and looked to my friend who was holding my purse and in my inside voice and said. That he triping and that i need to find a jewery store thats better and not just giving This Was At The store on 22 and...
Read moreCustomer service will be the downfall of this business. . Whoever runs their Instagram account will and has already cost them thousands of dollars. I spent 370 on a ring that I love.. but the guy told someone on Instagram 1 price, then jacked up the price on me. I confronted him about it and all he did was tell me to take my money elsewhere so i did. Spent 1120 on a 10mm Cuban link hollow chain and 820 on a matching pendant for my bday. He cost his peoole 1900$, because of his unprofessional attitude. Smh. Nice stuff and ok price ... but horrible customer service. Btw Instagram is bugatti_bay_22 for anybody who needs proof of my...
Read moreSo this was my first time here. The selection is very picked through, and they didn’t really have anything that caught my eye. They post a lot of NICE stuff on Instagram, but they have someone off-sight running it, so they looked lost when I mentioned it. That was odd to me. They need better jewelry, they overcharge and customer service wasn’t that great. The armed security guard was nicer then...
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