The vinyl is priced well, especially considering inflation and product constraints. I was not overly happy with my order. Firstly, the vinyl was damaged. The ends of the sheets were all crushed in and bent up. I sent pictures showing them and they blamed the carrier instead of taking ownership for their packaging and replacing it. Not even an apology. A secondary issue is that there is something all over the vinyl sheets that looks like dried tar or flattened black crayon wax. I am not sure what it is, but I have had to clean those pieces to use them. Another issue they ignored when I reached out to them. Almost every Oracal 12x24 sheet is cut a little short and crooked. None of them fill a 12x24 mat as they should. Although the price is good, I will not purchase from them again. I would rather pay more and pay the salaries of people who care about their customers. Eventually, a lack of return customers will hurt the...
Ā Ā Ā Read moreNormally I dont have an issue here. Great selection of products. Priced appropriately considering convenience. However, there were 4 cars waiting when we pulled up and a 5th person comes and gets served before any of us that had been sitting there. I texted as soon as we got there for them to bring the order out. Waited 25 minutes and finally called them instead and then they finally came out with my order. Again, usually my experience has been fine. This one was not and if it weren't for the convenience factor, I wouldn't be returning. Customer service is priority and when you serve someone else within 5 minutes while 4 other people were sitting there even longer than 25 minutes, its very irritating. Better organization is...
Ā Ā Ā Read morebest store and people !!! I been a repeat customer for our t-shirt business and for those in the vinyl world this is like a candy store the stock they keep is awesome !! and the advice you get from the staff is priceless ! just if you go there I must warn you not to take scrap pieces out the bucket it belongs to a guy name Joe and legend has it that that bucket is cursed cause it don't have his name on it but he comes to empty it once a week for $1 pieces and $2 glitter pieces !! but sadly they are Joes only !!!! other then that this one best business's in Taylor mich!! and easy to find too !
Great job...
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