Adams Auto LLC. — Local services in Terre Haute

My son was going to purchase a car from them. He put 500.00 dollars down on this car on June 3rd 2021. The car had a airbag light that came on, so we didn't sign loan papers until the car got looked at. It never was looked at, Adams Garage was too busy or short staff to look at this car. I went back on Saturday to get my refund because we changed our mind of purchasing the car. Cass said I need to talk to Barbie on Monday. My son and I went back on Monday, June 7, 2021 to speak with Barbie. We told her our situation, and could we get our money back. She said it's policy they don't do refunds; I told her I wish I was inform of this policy. Barbie said there's a sign on the wall. The location of the sign was not where customers could see it very well. Let me say, I was very calm of this situation, and gave her suggestions of where to put the sign, so customers can see it clearly or she should have mention to us this money would not be refundable. Just be honest with your customers, she became very hostile towards my son and I and order us to leave the building. My son took pictures of the location of the sign inside the building, then he left and said he was calling BBB. I stayed and very calmly told Barbie I was not disrespecting her; as a customer I was being disrespected how she spoke to me. Barbie did refund us $400. I said Thank You. I do not like to be talk too, and how she spoke to me and my son. Later Adam's Garage text my son to give him the remainder of the 500.00. I know this is a long review, so Barbie don't talk to your customers in a disrespectful way. I will not do business with Adams Garage...

Barbie at Adams Auto answered my rhetorical cry for help when I posted about getting tired of my vehicle leaving my two young daughters and I stranded. With a troubled financial history, and less than perfect credit, I was very skeptical about financing a vehicle. She informed me that her job was to help people like me. Out of all of the beautiful, reliable vehicles on the lot, I chose a 2015 Kia Sportage with heated and cooled seats, a panoramic sunroof, and a backup camera. I was in and out of there in less than an hour, and the staff is very friendly and professional. The vehicles are extremely clean, and the little cup holder coasters are a nice touch. I have never owned a vehicle as nice as this one. Barbie took care of everything for me, I just needed to sign the paperwork and I was on my way.

I highly recommend Adams Auto for your next vehicle purchase, especially if you are reluctant (or even embarrassed) to take the step towards finance. They understand that financial hardships happen, and they are there to help you by providing you with a wide variety of very nice, very reliable vehicles as well as excellent, trustworthy...

Went to Adams Auto looking for a car for my newly licensed driver. Adams seems to have the most reasonably priced used cars in Terre Haute right now while the used car market prices are up. Catelyn and Barbie both help my wife, daughter, and I over a couple different days. Catelyn was friendly and patient as we test drove 3 different vehicles and talking over our decision on if and which vehicle we might decide on. Barbie was also magnificent and friendly and finished out our deal with the paperwork. The very tiniest of criticism I have is that the vehicle could have been detailed a little better. There is some grime on the shifter and various spots, and we didn't notice there were not any floor mats. We have done business with Adams Garage for years, but this was our first time purchasing a vehicle at Adams Auto. We have only had our car for a couple of days, but my daughter has driven it with no issues. Do yourself a favor and check out the inventory at Adams Auto and see if they have the right fit...