Kohl's — Local services in Terre Haute

Caitlin at Kohl's is an absolute superstar! From the moment I walked into the store, her energy and enthusiasm were infectious. She greeted me with a warm smile and made me feel like a valued customer right away.

Not only does Caitlin have an incredible work ethic, but her product knowledge is unparalleled. She answered all my questions with ease, helping me find exactly what I needed. She went above and beyond to ensure I got the best deals and discounts, making my shopping experience unforgettable.

But what truly sets Caitlin apart is her exceptional customer service. She listened attentively to my preferences, offering personalized recommendations that exceeded my expectations. She even took the time to walk me through the store, introducing me to new products and helping me explore all that Kohl's has to offer.

Caitlin's dedication to her job is evident in every interaction. She is patient, kind, and incredibly helpful, making every customer feel special. I left Kohl's that day not just with a bag full of great items but also with a smile on my face, thanks to Caitlin's outstanding service.

In a world where exceptional customer service is a rare find, Caitlin shines like a beacon of excellence. Kohl's is truly fortunate to have such an outstanding employee on their team. Caitlin deserves all the recognition and praise for her unwavering commitment to ensuring every customer's shopping experience is nothing short of amazing. Thank you, Caitlin, for making my day and for being a true...

It seems that there is always a problem when it comes to their online shopping and shipping. I love the clothes and products that Kohl’s offer but as far as their system goes I’m never ordering from the again online. Ever. The last straw is, they didn’t send me all the items I ordered, I called customer service, waited on hold for 20 mins, only to be told I have 3 options, all of which are ridiculous. #1-they could reorder for me and send out what items I am missing but I would have to pay for it again since “their system” won’t let them send out items for free. Sounds like bologna to me. #2- I could go to the nearest Kohl’s store (40 minutes away) and hope that, that store carries my product and exchange it. #3-I can take it to the nearest store and get a refund. This is stupid. Your options are all horrible for a problem that you created in the first place. No thanks Kohl’s, and you didn’t even off a comp for...

I bought a Bissell Crosswave from the Terre Haute store on 11/16/2022. I opened a new credit card with them that day so I could get the discount they were offering and then paid it off in cash right there at the register. It's now 2/19/2023 and they are still billing me the full price for that bissell that I had already paid off!! I sent them my copy of the receipt and everything after taking pictures of it and they are STILL trying to charge me plus interest! I spoke with someone about this about 5 different times and was constantly told they'd get this matter fixed and obviously it STILL hasn't been resolved as they are still harassing me. I do not recommend this store and I do not recommend getting a credit card with them. Pictures of receipt are attached. Definitely going to make some remarks on the...