Purchased and set up delivery. Called to verify delivery and salesman said he didn't set it up. Got delivery rescheduled for the next day and had to reschedule our plans for the day. Was told delivery would be the flowing day after lunch but wasn’t til 3:30 so another day rescheduled and delivery man was extremely rude. Upon delivery I asked if I needed to sign and was told no you need to pay me. I was never told there was a delivery fee of $125. I would’ve picked it up myself. I was planning to furnish my entire home but after the poor professionalism, I think I will go elsewhere. I was also told by Ron to just send it all all back and come pick it up myself if I didn’t want to pay for delivery. That didn’t set well with the delivery guy to say the least. I paid but it was Very very discouraging…. I feel like Cleo’s should’ve paid delivery cost beings it wasn’t discussed prior to. Always conduct business...
Read moreI hate furniture shopping and car shopping. My fiancé and I were greeted by Ron and the entrance of the store and he had a very hands off approach by saying their sales and to come see him in the front if we had any questions. He gave advice and was so knowledgeable about his products. I didn't feel pressured in any way. I love going into a store with the knowledge that we were not planning on buying anything but with the massive selection, the store told us what we needed. What an excellent experience we had! The furniture was delivered to the store a few days later(less than a week) and we now are proud owners of great furniture with a bulletproof 5 year warranty. (get the warranty,...
Read moreAwesome Awesome Awesome if you are looking for a place that has excellent customer service, great product, and variety this is your spot. I am very big on how am I treated when I first walk in. My Husband and I were immediately greeted by Jordan who introduced himself and we let him know what we were looking for. He showed and explained to us the furniture we liked and the benefits. Also he let us know what specials they had and what was in stock. He even went above and beyond to show my husband how to assemble and disassemble parts. Overall excellent clean place excellent prices excellent staff excellent product I...
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