T-Mobile — Local services in Texas Township

This is an update to the review that i published six months ago.

I went to the TMobile store yesterday for a problem with my Iphone. I want to thank Andrew Schneider for all the help he provided in getting my concern resolved. He is a strong advocate for the customer and made me feel like a valued customer. He is a great representative for TMobile!

I needed help with how to do an action on my Iphone. Jessica helped me. She was very knowledgeable about the product, provided excellent professional customer care, and easily got my phone updated.

Honesdale TMobile cares about their customers and is passionate about working for TMobile. Thank you!

I recently went to the store to activate a personal hot spot device. I had purchased my iphone 14 from the store so I knew their customer service and attention to detail is excellent.

Edmund, the store manager, helped me. He did a great job. Easy to set up the new device.

We talked about the T Mobile Customer Experience and Value Proposition. We agreed that T Mobile offers the most comprehensive value package of all the cellular providers. The company cares about their customers. I had previously been both a verizon and att&t customer but switched over to TMobile because I went to their store and talked with the team.

Everyone is focused on the customer experience and does all they can to make your service the best in the industry.

I'd give this TMobile store 7 stars if the system would let me!

I want to update my review to add that I went to the store again to ask about internet service at my house with T Mobile. I was helped by Marcos and Evans. Great employees who did a fantastic job researching the service, only to find that I don't live in an area that has T Mobile internet service yet. They were very helpful, knowledgeable and professional employees that represent T Mobile very...

Deals and phones offered are great. Current cell service is the absolute worst I've ever experienced. Switched to T mobile from Verizon and it's the biggest regret I've made. Calls drop every time, not exaggerating either, I rarely make it through 1 full minute. Texts constantly failing to send, usually face time my children back home but if I don't have a strong wi-fi connection it's impossible due to the data in this area.

Do your research before switching, deals are meant to be enticing but once you switch you'll realize you've got no signal in a 30 mile radius unless you live directly in the middle of a...

One of best thing I did after long time stuck with Verizon compare to that T mobile have best customer service and honest sales personal they are very fast in good response there plans are better and will save money in long term. One think you have to know they do not have covrage every area like Verizon but they are getting better and better.where I am living it is pretty remote area no one have best service there I had to comect on WiFi calling mostly with Verizon or t mobile anywaybut with ,T mobile I am saving 60 us dollar for 2 line i.tjis is best decision I made I am very happy and highly...