Sara's Secret — Local services in The Colony

I see what everyone is saying about rhat one employee. I went here for the first time earlier this week and was greeted by the most welcoming black lady behind the counter who was so much fun to talk to and suwpr helpful. It made me want to come back a few days later but when I did it was someone else and she was absolutely not fun to talk to or deal with. Within seconds you could absolutely tell she wanted you gone as fast as possible and gave the most cliche teenage angst for her job I've experienced in quite a while. I do not want to go back when she's working and will probably turn around if she is. I had read the reviews and was aware she might be there but goodness haha.

I give this place 4 stars in spite of that because I really did love their selection and the first person I met, and I'm not going to pretend like one bad employee defines a business because I understand it's hard to find dependable staff.

The owner needs to send in a personal friend to just do basic things like make her repeat herself even once and I bet it would be taken a bit more seriously if it was close to home.

I hope they can find someone who w joys the job more, because it's a fun job and it's one where someone open and welcoming...

Seems like I’m not the only person very unhappy with this store, bought something that did not fit, wasn’t even tried on and they have a zero return policy that they do not tell you about so what a waste of $50, I highly do not recommend...

Nice store, with lots of nice stuff, but terrible customer service. The clerk was very rude and made me feel I was bothering her with...