South Holland Appliance Repair — Local services in Thornton Township

I called them for a tech to come out for my A/C unit. No air was coming out of my vents and my house was almost 90°, so I was desperate. The tech that came out told me I needed freon and coils - which he "supposedly" added. My air still wasn't blowing, and my house got even hotter. I paid him, but I paid through Zelle (to his personal acct) which I thought was unusual. I assume they contract people for certain jobs. Then he tried to tell me that I needed a blower motor, and/or a new furnace. Then he gave me his business card for a completely different business. I called someone else for a second opinion. The other tech noticed right away that the pipe to my ac unit was frozen, and had me turn my unit off, and returned the next day. He fixed my problem CORRECTLY (and added freon that was supposedly already added, remember? I'm doubting it was ever added to begin with) which wasn't a blower motor or a new furnace. Denzel and SH Appliance Repair completely ripped me off! I DO NOT...

They charged me $110 just to set appt, contractor comes out makes contact with my female tenant says it will be an additional $250, so he didn't know I was there I asked him $250 on top of the 110 he says yes bcus he drove 45 min, I simple said what does that have to do with the repair I asked him what are you replacing bcus I knew it was the "Pulley" on my whirlpool dryer I even had the dryer already disassembled, he claimed after calling the company that the part is $60 so you want $300 to now replace the "Idil Pulley" which I told him is less then $15, I ordered the part off Amazon it came yesterday I just repaired my dryer and part cost me less then $17 with a new belt! And company still charged me $110 lol smh, I get you guess use 3rd party Contractors but they are trying to rip customers off and honestly losing you business bcus I had 5 other jobs lined up for your company until yesterday & that was...

While the technician came out early -which is a good thing, he came to our home on a snowy day. Did not offer to either take off his snow boots or cover them. Tracked snow onto my hardwood floor. When he got to work on our dishwasher and did some work under the sink, he did not move anything and when asked if he needed me to do anything, he said no. According to him, my hose to the dishwasher was frozen and I needed to put a heater under the sink to thaw it. I went and got a ceramic heater that could fit, I went under the sink to find that there was standing water. Some of the items I had under the sink in cardboard boxes got wet. It was quite a bit to clean up and when I called them, the only resolution they offered was to "speak to the technician." They are not welcome in my...