GND JEWELERS — Local services in Toledo

We’ve made a few purchases from them and we have loved the items ! Unfortunately there’s been an issue with every one of them and it’s so frustrating . The most important piece is my wedding ring . We went to them because they are always nice and friendly and reasonable pricing so of course we thought to go for this . I had to take my ring in many times in the first few months due to diamonds falling out of the band , when we purchased it one of the diamonds was offset and sticking out so I had to get that repaired . They sent it out for one of the repairs and the metal was then ruined and the diamond they used to replace it didn’t match the others , the prong was so smashed down as well . I just wanted my ring back and accepted it for what it was . I had to go in for missing diamonds after that yet again , I can say they’re always ready to repair the issues BUT why in the world do I have to keep going back . I’ve been missing a diamond for months because I just don’t want to have to be without my ring for a week or even have to go in and deal with this again ! I now have 2 diamonds missing , my center diamond is loose and rattles but again I don’t want to take it in , be without it then get it back in worse shape than it ever was . mind you , I’m a stay at home mom , I take it off when I use harsh chemicals and I’m very safe with my ring . I’m highly upset with the quality of my ring and the constant worry of losing another diamond to the point my husband just wants to buy me another but I legit LOVE my ring and the style . Again , they are all so nice and very personable but the quality of their pieces just doesn’t match the quality...

GnD diamonds is amazing. I think Ahmad and Issa are the most amazing people and jewelry artist in the world. I live my necklace and charms which are designed in house. Also they fixed the jewelry I didn’t buy from them better than it was new, they also resized my wife’s rings and made sure she was happy and now they are designing a piece of jewelry for me. I mean forget about how competitive their prices are, which is the best in Toledo honestly but their customer service is bar none. Seriously the smile and the hello I receive when I stop by even just to say hello makes me feel like an episode of cheers. By the way they always clean my jewelry. Seriously thou please stop by give them a shot they will...

My fiancé bought my engagement ring here! Service was nice ring is great! A diamond,A Small diamond fell out.. went to get it fixed and they wanted to charge me. Last when we bought the ring he said if we had Any problems to come back and he would take care of it…. It hasn’t even been a year since I have had my ring! Trust me it was not cheap from here either! I’ve bought plenty of Jewelry from some top brand names! I’ve gone back to Kay’s and the jewelry I’ve got from them they would Not charge us and fix it! Was really upset because the guy sure didn’t care much to help just to say nope $125 for the diamond! Mind you same guy saying this sold me our ring! So I seen two different sides...