Pandora — Local services in Toledo

I received a pandora bracelet for my birthday from my s.i.l. and niece for my birthday but I was unsure how to get it open and how it worked. I approached the woman at the counter where there was another woman who was behind the counter with her trying on a bunch of bracelets etc. As I was trying to ask the woman questions she was not even giving me her full attention. I was even thinking of possibly purchasing some charms at the time but because they seemed so interested in each other and the bracelets the one was playing with and trying on and just took mine and left. They just dont seem very customer oriented. I used to be a store manager for 18 yrs and customer service is absolutely the key to running a business because without customers you have no business. They just had no interest in giving me the attention I deserved which could've earned them more business. Highly disappointed for all that I've heard...

I'm giving g a two star as the owner of 5 pandora bracelets all full but the 5th one i just got. O was working on filling it when I recently place over a $300 order with them and only recieved two charms. I had to argue with customer service and when thwy finally said thwy would reissue thw charms I didn't a Get which was all but two most are no longer available so they have to refund me. They were . I ordered and now they aren't. I'm done with pandora there are so many other quality charm places i will not purchase from them ever...

This store has totally horrible customer service. I will definitely start purchasing my pandora products elsewhere. Rude staff. One particular person named Anna kept stating she couldn’t and wasn’t helping anyone because she was already working through her break. It should never be this hard to pick up an online order. Additionally my son was labeled as a pick up person and stopped by first and spoken to rudely that they were short of staff and couldn’t get order. Now I’m back hours later and order is...