AT&T Store — Local services in Tomah

This has just been an overall poor experience. I w Switched my lines over from Verizon. In store they refused to let me look at the plans I had to insist several times… . The guy first said $222 … I said no I was quoted $120 online. Which I was via their customer service rep… He said he fixed it that’s what I was getting plus obviously fees. Hey guess what my bill is? $222 minus my $30 in trade ins…. My caller id was set up with my First and last name which I very explicitly told them not to do on my business phones…. Thanks for that…. . I couldn’t get into my account was not given my account number and my email address like everything else was also put in incorrectly so I didn’t receive my fan pin. This took several hours which I was super patient about only for nothing to be done correctly again I could look past that but be being charged $100 more a month then I agreed to? Nope. Make sure you get everything printed out because they’re...

Very pleased with the customer care and service they provide. I went to Verizon across the street where the sales reps were rude and crazy, one of them came out to my car where I was on the phone with a Verizon agent because I had questions I couldn't get answered inside, opened my door, yelled at me something about her husband and her phone slammed the door and stormed off back into the store. To weird and offensive for me, as I left Verizon parking lot I seen AT&T and thought I might as well check and see what they have to offer . I am so glad I did. The reps were friendly attentive and didn't make me feel like i was a bother to them. They helped me decide what phone I want and what service from what provider I wanted that would best fit my needs and desires. Very honest about the pros and cons between AT&T, VERIZON and SPECTRUM MOBILE. I am a very satisfied...

I’ve been an AT&T home internet customer for a while and have had no complaints. Recently, I ran into some trouble with the website and customer support while trying to transfer my number and purchase a new phone. I decided to stop by the store instead, and I’m so glad I did because the team here was ready to help and really made the whole process nearly seamless. There were just a couple of small snags, but they were incredibly kind, patient, and went above and beyond to make sure everything was taken care of. The transfer went smoothly, my new phone order was completed quickly, and I left feeling reassured. Having a reliable phone connection is so crucial these days, and I’m happy to now be an AT&T wireless...