
This is the WORST salon I have ever been to in my ENTIRE LIFE. (I APLOGIZE FOR THE LONG POST BUT IT’S A MUST READ) BEWARE!! I am not one to complain EVER. I came to this salon specifically for extension and color. I had a consultation, and I was assured by the owner JOEI who not to mention has NO PERSONALITY that she could achieve what I wanted which was platinum blonde/white with dark brown which is my root color. I showed JOEI the pictures a ton of times. My hair was already blonde. JOEI said we had to color the hair first to make it lighter. Before agreeing I asked to make sure it would be the color I wanted and was told yes. I came in for the color and left with GOLD hair $500 later. My hair looked NOTHING like the picture. I called in not happy about it & came back in and was told one the extensions were put in you wouldn’t see the hair bc extensions cover the majority. Well rest assured the extension came out looking HORRIBLE. My hair was like 4 different colors, the extensions did not match my hair it was AWFUL. I was told to come back in to “fix” it. I was so unhappy with the result and knew JOEI would not be able to fix this. She assured me no worries it would look better if we ordered MORE hair. I trusted her and more money and more hair put in and IT WAS STILL AWFUL. I then just asked to just dye my hair all brown/black and have the extensions the white/platinum color. JOEI died the majority of my extensions black which is NOT what I asked for. This “fix” cost me another $500. I complained to the front but JOEI couldn’t even come downstairs and talk to her client!! Talk about unprofessional. You should not be charged for the salons MESS UP. I had to go brown I had no other choice the hair was freakin awful. I was instructed to wash my hair with purple shampoo once a week. After my first wash my hair turned PURPLE bright purple. The salon told me don’t worry it will wash out. It took a LONG time. AFTER THIS, my hair is GREY like the black bled into the blonde. ONE WASH AND HAIR WAS RUINED AND AWFUL. The hair LOOKS awful not to mention DAMAGED. I also want to mention I had extensions before and I NEVER had any issues or ever LOST a piece of hair out of my head. After one week of having my extensions I started losing them one by one. JOEI wouldn’t even face me and had another girl try to put the extensions back in my head. This place and OWNER is so unprofessional. After spending atleast $3,000 on hair EXTENSIONS AND ALL THE TIMES I WAS CHARGED TO “FIX” MY HAIR I expect my hair to be PERFECT. I also do not expect my hair to be falling out of my head!! I have never seen anything like this in my LIFE. All this money went right out the window I am sick to my stomach. I WOULD NOT RECOMMEND THIS HAIR SALON TO MY WORST ENEMY. STAY FAR AWAY FROM THIS PLACE!! SAVE YOURSELF THE HEADACHE YOU WILL BE SORRY!! IF I COULD GIVE 0...
Read moreI would love to give a five star review but my experience wasn't 100% perfect. I had my hair and makeup done for my wedding along with my bridal party. I understand we were the first wedding party to utilize their new salon. It felt as though they weren't very prepared, I had booked and gave my deposit months out. Along with numerous calls leading up to my appointment that everything was good to go. I was told there would be a total of three stylist so we would be done by the time we needed too. I get to the salon and there was only two. One doing make up and one doing hair. We were not done by the time I was promised. So that was a little irritating. I was also told if we were to go with their "Fabulous bridal suite" the bride gets a "goodie bag". As my girls and I were leaving I almost forgot but when Makenzie was asked about it she seemed as if she was confused. The "goodie bag" was pretty much just random stuff thrown in last minute. It definitely showed that she really didn't put any thought into it. It had a few bobby pins, a can of hairspray, cake pops that were from the "suite", and a bunch of coupon cards. It took 10 minutes to receive it. I don't mean to seem ungrateful at all but I would have rather got a discount off my total bill at that point. For the makeup, I felt a little rushed on mine. They also didn't have anything for lips. When you offer makeup services you should have everything. Or at least let your customers know! With the price we were charged I feel it should have been included. For someone who barely wears makeup I didn't have any lipstick. Luckily my bridesmaid was awesome and ran to the closest CVS and picked some up for me. Needless to say, If I was rating on kindness I would give a five star review but with them not being prepared and not even sticking to the time nor was the promised amount of stylist there... I had to give three stars. With all these great reviews, I am little confused as to why my experience was so different. Good luck with your new salon, and hope the next bride has a more...
Read moreI can tell you that I walked into the front door blindly. I work within ten minutes of Sniptease and found enough positive reviews to be an "educated consumer". I was on my 30 minute lunch break and stopped in to make an appointment. The girl at the front desk not sure of her name (she did have some fun green hair) was helping a less than pleasant customer while I was there. She handled her incredibly well, not to mention did not pass any of her frustration onto me as the next person she spoke to. For that, I salute her. I had no idea what I wanted done, all I knew was that I needed a consultation before anything! I was asked to fill out a new client paper with some general information about myself. At this point, I needed to get back to work. I was told by super nice green hair girl to come back right after work. Once I arrived at about 4:40 pm, I was greeted by Jessica. She was statuesque with perfect hair and a welcoming smile. I sat in her chair and told her my story. She could have easily sold me on hundreds of dollars worth the services that probably would have looked amazing. But, she didn't. Instead of suggesting foils and toners that would have kept me coming back every couple of weeks, she suggested two things; time and patience. I sat with this no longer complete stranger for 45 minutes. She talked with me like a friend instead of a judgmental stylist looking for a huge payday.
I walked out of the salon last night with an appointment for a haircut that I am actually looking forward to and a bottle of clarifying shampoo. So, as this isn't a review of an actual service YET, it is a review of the salon and experience. Give this place a try. You might just find that their kindness and attitudes towards their clients is the dose of...
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