Kelly's Imperial Lanes — Local services in Town of Amsterdam

This was the absolute WORST Birthday Party experience we have EVER HAD!! THEY WERE RUDE, THE PIZZA WAS WAY OVER COOKED, THEY DID NOTHING FOR US! TO GET HELP WITH SOMETHING WE EITHER HAD TO WAIT OR HAD TO RUN AROUND TO FIND SOMEONE THEN HAD TO WAIT SOME MORE! THEY DIDN'T EVEN GET THE DRINKS IR FOOD FOR THE CHILDREN UNTILL 4:15 ! OUR PARTY STARTER AT 2:30! WE WERE TOLD WE HAD TO BE OUT BY 4:45 ! WE WERE RUDELY TOLD THAT AS SOON AS WE GOT THERE!! SO WE WERE RUSHED RIGHT AT THE BEGINNING, YET HAD TO WAIT FOR EVERYTHING, HAD NO HELP WITH ANYTHING, AND THEY NEVER GAVE MY GUESTS THERE RETURN PASSES!! THEY DO NOT HOST YOUR CHILD'S PARTY!! THEY OVER CHARGE FOR SERVICE NOT RENDERED ! I'M...

This place is a dump. My daughter bowls here for school on occasions for school matches and every time we come here and ask what lanes the kids are on the old guy says with a snotty tone “over there somewhere”. Every where else we have been to the workers know what lanes the kids are on. The food is crap too. The girl cooking it says the owner never goes shopping for food so they never have anything and when they do have food, it burnt or overcooked to the point where we throw it away. The screens you can’t hardly read the scores and the floors all have...

Worst cosmic bowling experience ever. They charged us full price and only one side of the place had music ours didn't. Could not hear music at all. I asked the guy if he could fix it he was rude and said speakers blown and blew me off. Ordered a pitcher of soda from the bar she had to fill it with cans of soda took forever. If I was only getting a half experience it should of...