Snug Harbor Jewelry Inc. 2 — Local services in Town of Babylon

This is Brenda, a used to be customer for over 8 years of yours...and what you are saying in response to our conversation over the phone is Not true. Please be honest, In regards to our phone conversation, I stated to you that my Michael Kors watch that I received as a gift from my sister 3 years ago, (whom has passed away) meant a lot to me. It (had sentimental value), every piece of it did. I only wanted the Crown fixed, the person that "fixed" my watch is the same person who "damaged" it. Yes, the crystal of my watch was scratched, you suggested I replace it I hesitated, and said okay. The two things were fixed, however I stated after wearing my watch "Once" it fell off my wrist. I stated that the pins that held my watch together was not the original pins that came with my Michael Kohl's watch. I stated some pins were shorter than others, and that I knew that those were not the original pins. It wasn't about my watch being gold plated, It wasn't about my crown, it wasn't about the crystal. It was about the pins not being the original pins that came with my watch. I refused the offer of bringing my watch back into your store, to have the same person who swapped out pins on my watch, to fix it again. I am frustrated, and heartbroken, which is why I hung up the phone, also because there was nothing else to talk about. "Tell the Truth", and "Be Honest"... I wasn't gonna post a word, just post stars, until you came on...

🥇 🪙 ⭐ ⭐ ⭐ ⭐ ⭐ Great Experience for the second time at this store. 💍 ✨ I purchased a gorgeous ring; Pure silver with a huge, bright mystic topaz (it cost less than $60. and This piece is definitely one of a kind). They spend a good amount of time with you and it feels very personable so you gain trust. I also believe I was given very fair prices on some old, broken gold that I sold. I met Sabrina this week. I was very fortunate to spend about an hour with her going over my gold and purchases I wanted to make. Sabrina is a wonderful person, very intelligent and down to earth. She is one Witty young lady! She taught me a few things! Thank you for that! I'll be back soon. Happy Easter 🐰 ! HAPPY HOLIDAYS!! 🌼 THANK YOU SNUG...

I came to this establishment last week to get my cross and necklace fixed . I was quoted $20 & $25 for each . The smooth talking Latina female gave me the claim slip I didn’t think to look at it but was charged $70.00 for the two items when i picked them up . The female said they fixed a link on my rope chain that i did not authorize them to so . As i put the solid rope chain on my neckI noticed it was shorter than before . I wore this chain for many years without taking it off until i needed the cross fixed that it was on . Weigh your jewelry before giving them to this...