Rockweiler Appliance & TV — Local services in Town of Bridgeport

The delivery personal were very friendly and helpful, we would give them five stars. We ordered a new refrigerator and stove/oven in January at the Decorah store location with Brian. During the delivery two months later (in March) we contacted Brian as the wrong stove/oven had been ordered by him. Brian was friendly during the initial store sale in January, however, when the customers brought it to his attention during the March delivery, that the wrong stove had been ordered, he was less than friendly. He was frustrated, irritated and annoyed. He let his frustrations get in the way of good customer service. Delivery had already taken away our old appliances. While troubleshooting with Brian over the phone and failing to find a temporary stove/oven for us while the correct appliance was on order, Brian asked us to gently use the incorrectly ordered stove/oven as they still needed to still sell that one. We ultimately decided not to use the stove/oven at all during that time, as he was so displeased and annoyed over the whole scenario. Instead we made dinners in our camper, on the grill and we went out to eat for the two weeks that we waited for the right appliance to be delivered. It was a stressful experience overall. One that left us agreeing that we do not plan to shop...

I've have purchased three appliances from Rockwelier Appliances over the past year - a wall oven, upright freezer and a dryer - and I couldn't be more impressed with both the products and the service. From the moment I stepped into the store, the salespeople were incredibly knowledgeable and helped me find exactly what I needed.

The installation process was seamless and efficient. I was amazed at how quickly Jordan and Parnell got everything set up for me. They were not only professional but also extremely friendly and helpful. They went above and beyond to ensure everything was installed correctly and that I understood how to use my new appliances.

Overall, my experience with Rockwelier Appliances has been nothing short of excellent. I highly recommend them to anyone in need of quality appliances and exceptional service. Thank you to the entire team for making my purchasing...

I had to order a full ensemble of appliances for a new home in a rural area and their staff helped through the full process, A-Z (product/brand selection, installation and a warranty replacement). Everything went very smoothly and there were no issues. We could not be happier with our appliances that were based on their salesperson, Harry Walk’s recommendations. When there was an issue with one of the items, a replacement was promptly...