Diamond cutters is the only jeweler myself and my family will ever use. Bill and Rachel run such a wonderful and professional business with exquisite, unique, and original pieces regardless of your budget. My husband purchased my engagement ring here, it was everything I could have wanted and more! We also purchased our wedding bands from Diamond cutters. When my best friend was getting engaged we took him to see Rachel and needless to say SHE was extremely happy with the results. When we are out we constantly receive compliments. Now this part is why they are ABOVE AND BEYOND… I have a gold colored heart music box with velvet inside that was the only possession I received from my grandmother’s belongings, that I keep my rings in and when I was dusting the cloth got stuck on the bow and fell subsequently resulted in the hinges broken off completely. I called instrument repair places, music box repair places, over 7 different places all in which told me they couldn’t fix it. The last place told me to try a jewelry store. I called Rachel immediately and she said I could bring it in! She said she couldn’t make any promises but her guys would try their best! Needless to say what I picked up was amazing. New hinges, they even were able to get the bow back on. Now this was extremely difficult because the music box isn’t gold or silver or a strong metal but again more sentimental value! I cried in the store because of how wonderful of a job they did! No one handles business better than...
Read moreMy fiancé surprised me with my dream ring on September 22nd and I have been in awe since. Both of us could not be happier with the ring and all the service that we have gotten here. I have had to get my ring sized twice and they have gotten it back to me the next day both times, which is amazing! Most places you would wait at least a week. Terri helped my fiancé pick out the ring and guide him in the right direction! He showed her a picture of the one I wanted and she did much more than I could have hoped for! She also gave me a free ring cleaner solution which works amazingly and I love cleaning my ring and seeing it sparkle after. I would recommend her and this place to anyone looking for jewelry! Thanks again, Diamond Cutters! We will be back for...
Read moreI cannot recommend Diamond Cutters of WNY enough! Fran and his team provided us with exceptional service and an exquisite selection of jewelry.
Fran’s expertise in helping my now husband, design the perfect engagement ring for me was unparalleled. He took the time to understand exactly what we wanted and made the entire process both enjoyable and memorable. The result was a stunning ring that I absolutely adore. Fran also provided exceptional options for our wedding bands. The whole process was exceptional from...
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